We appreciate you sharing your candid feedback on the Galaxy Buds3 Pro, Stevo. The Buds3 Pro offers long-lasting battery life, providing up to 30 hours of listening time with the included charging case, allowing you to enjoy hours of music without interruption. You can also share audio with those around you by connecting multiple pairs of Buds to a TV or smartphone, making it easy to stream sound across various devices—perfect for sharing experiences with friends during silent discos or movie nights. If you experience squealing sounds, it may be due to the sub-microphone, which adjusts sound according to the noise control settings when Active Noise Canceling, Adaptive, or Ambient Sound modes are enabled. Touching or covering the sub-microphone area while wearing or adjusting the earbuds can cause the microphone to detect sound and produce beeping or howling noises. Samsung provides a 12-month limited warranty for manufacturer defects and offers the option to add Samsung Care+ for extended protection and support on eligible devices. If this persists, please be sure to reach out to us at Samsung Support so that we can take a further look into what could be causing this. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, R Aug. We truly appreciate your honesty and feedback! We noticed you had some concerns about previous versions feeling more solid, and we want to assure you that the Buds3 Pro was designed with a focus on both performance and comfort. One of the standout features of the Buds3 Pro is its Enhanced Audio Quality, which utilizes a dual amplifier setup. This helps reduce distortion and delivers a clearer sound experience, allowing you to enjoy your music and calls like never before. Additionally, with Adaptive Noise Control powered by Galaxy AI, the Buds3 Pro automatically adjusts the Active Noise Cancellation and audio equalizer based on your surroundings. This means you can immerse yourself in your audio with minimal distractions, whether you’re in a quiet café or a bustling street. We also want to highlight the intuitive controls the new stem design offers. With pinch and swipe gestures, managing your audio experience has never been easier or more reliable. Plus, you’ll be pleased to know that the Buds3 Pro provides up to 30 hours of listening time with the charging case, making them perfect for long days on the go. Finally, we’ve put a lot of thought into the comfort and design of the Buds3 Pro. The redesigned shape ensures a snug fit, while the added Blade Lights give them a unique and stylish appearance. We hope you’ll give the Galaxy Buds3 Pro another chance to impress you with these features. Your feedback is crucial in helping us continue to improve, and we appreciate you being a part of the Samsung family! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Essie. It’s great to hear that you appreciate the sound quality! Our team has designed these earbuds with 24-bit audio to provide an immersive listening experience that enhances your favorite music and podcasts. We understand that getting accustomed to the touch controls can take some time. The Galaxy Buds3 Pro features customizable touch controls that allow you to easily play, pause, or skip tracks. If you haven't explored it yet, the Galaxy Wearable app can help you adjust these settings to suit your preferences better, making it easier to navigate your audio experience. Regarding the material quality, the Buds3 Pro was made to ensure a comfortable fit for extended wear. Plus, the IP57 water-resistant rating means they are designed to withstand splashes and sweat, making them suitable for various activities. You will need to make sure to wipe them down so they are free of liquids. We appreciate your feedback as it helps us improve. If you have any other questions or need assistance with the Buds3 Pro, please don’t hesitate to reach out to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback regarding the Galaxy Buds3 Pro. We strive to create innovative audio experiences, and we appreciate your input. The Galaxy Buds3 Pro features advanced noise canceling technology designed to block out external sounds, providing an immersive listening experience. They are also built for comfort with a lightweight design that can be worn for extended periods. We encourage you to check and make sure your buds are up to date with the latest software version. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus