We appreciate you letting us know how your experience is going with the Galaxy Buds3 Pro, Brian. Your feedback is greatly appreciated. It's great to see that they fit great for you and that the sound has been great as well. We also value your comments regarding the controls. If your Galaxy Buds3 or Buds3 Pro are not responding or working properly when you pinch or swipe them, please check the pinch/swipe area of the earbuds to ensure you are using it correctly. The shape of your ears and how you wear the earbuds can affect your ability to recognize that area. Remember to be gentle when pinching or swiping, as using too much force can cause discomfort or injury. Additionally, avoid using sharp objects on the earbuds to prevent damage. When you pinch the area, listen for a click. If you do not hear any sound, the wear recognition may not be functioning properly, so try adjusting how you wear the earbuds. Be sure to check out the link attached for additional troubleshooting options if needed. If you have any further concerns or questions, feel free to reach out to us at Samsung Support! -Kelvin https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We see that the fit might feel a bit uncomfortable compared to the Buds 2 Pro, and we truly appreciate your feedback on that. Comfort is important to us, and we’re continually working to enhance the user experience. We encourage you to try the fit test available in the Wearable app, which can help ensure you're getting the best seal and comfort. There are also additional tips provided with the buds that can enhance your overall experience. Regarding battery life, the Galaxy Buds3 Pro offers up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. If you’re looking to maximize battery life, here are a couple of handy tips: make sure to keep them in the charging case with the lid closed when you’re not using them, and consider adjusting your notification settings through the Galaxy Wearable app to help conserve battery. Your satisfaction is important to us, and we hope these suggestions improve your experience with the Buds3 Pro. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, Edward. We're glad to see that you found tips that improve your comfort with your buds. The new enhanced woofer and tweeter, with a wide frequency response, unveil the minute details in your music, which contributes to the excellent sound quality you mentioned! We aim to provide the best audio experience possible. If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus