Hey there Scott, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot any frustration that may be occuring with your device and have the best experience possible. We have provided links to articles to help you with the audio quality and fit of your earbuds. We have also provided a link to the Samsung Support Team if you continue to experience frustrations with your earbuds or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hola LadiDi, Thank you for sharing your audio experience with us. The Galaxy Buds3 Pro offer immersive sound, effective noise control, and a comfortable wireless listening experience, and we're pleased to hear they have provided a strong overall performance. However, we understand that hearing static after extended use can detract from the audio quality you expect. Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship by a limited 12-month warranty, as specified for each product. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We appreciate your feedback regarding the static issue affecting either earbud when both are in use. Thank you for choosing Samsung for your listening experience! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your review, Mudi! We’re thrilled to hear that you find the Galaxy Buds3 Pro solid and of great quality, as that’s something we prioritize in our design. Regarding your experience with the Active Noise Canceling (ANC), we’re you've had the chance to utilize this feature. We designed the Buds3 Pro to immerse you in your audio, minimizing external distractions effectively. We understand your concern about the "Find My Buds" feature. It does indeed require Bluetooth connectivity, which means the earbuds need to be out of the case to trace their location. When the earbuds are in the case, they disconnect from your device, making them unable to communicate their location. If you have any questions or need further assistance, please feel free to reach out to us at Samsung Support. We’re here to help you enjoy your Galaxy Buds3 Pro to the fullest! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for taking the time to share your feedback on the Galaxy Buds3 Pro, Julian. We’re thrilled to see that you’re enjoying the overall performance and features. We understand that the touch controls can be a bit tricky, especially if you have larger fingers. We've designed the Buds3 Pro with advanced touch sensitivity for convenience, but we acknowledge that it might take a little getting used to. Your experience really helps us see where we can improve, and it's valuable feedback as we continue to refine our products. Have you had a chance to explore the ability to customize touch controls through the Galaxy Wearable app? This may help make navigation a bit easier for you. We appreciate your insights and are here to support you in getting the most out of your Galaxy Buds3 Pro. If you have more thoughts or suggestions, don’t hesitate to reach out to us at Samsung Support. Your satisfaction means a lot to us! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus