Thank you for your feedback, Robert! We're thrilled to hear that you find the Galaxy Buds3 Pro to be the most comfortable earbuds you've tried. Comfort is a key focus for us, and it's great to know that it resonates with you. Regarding the ambient sound feature, we appreciate your input! The Galaxy Buds3 Pro are designed with advanced technology to provide an immersive audio experience, including adjustable ambient sound settings. We recommend exploring the options in the Galaxy Wearable app to customize your listening experience to your liking. To ensure you always get the best performance from your earbuds and phone, make sure to keep both devices updated with the latest software. This way, you can enjoy all the new features and improvements that come with updates. Thank you again for sharing your experience! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your candid feedback, Grandpa Harvey! We’re thrilled to see that you find the Galaxy Buds3 Pro to be a significant improvement. It's great to know that you’re enjoying the seamless connectivity, outstanding sound quality, and impressive battery life. We’re especially proud of the wireless charging feature as it truly adds convenience to your listening experience. Also, it’s fantastic to hear that you took advantage of the trade-in allowance! You might also be interested in our Aurocast feature. It allows you to connect multiple pairs of Galaxy Buds to a TV or smartphone, making it easy to share audio with friends and family. Whether you’re having a silent disco or enjoying a movie night, it’s a perfect way to enhance shared experiences. Thank you again for your support, and we hope you continue to enjoy everything the Galaxy Buds3 Pro has to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus