Thank you for sharing your review of the Galaxy Buds3 Pro, Edgar. The Buds3 Pro allows you to seamlessly switch your audio from your Galaxy phone to your PC. Enjoy listening to the latest playlists on your Galaxy phone, and when it's time for an epic gaming session, easily switch to your laptop with the PC Auto Switch feature for the final boss battle of your favorite game. To enhance connectivity, you can try a few steps: First, restart the earbuds by placing them in the charging case, closing the lid for seven seconds, and then reopening it to reconnect. Next, reset the Bluetooth connection by navigating to your device's Bluetooth settings, unpairing the Galaxy Buds3 Pro, turning off Bluetooth for a few seconds, and then turning it back on before re-pairing. Additionally, make sure that the Galaxy Wearable app is updated to the latest version and check for any firmware updates for your earbuds through the app. Lastly, be aware of potential interference from nearby active Bluetooth devices and try to keep your device and earbuds close together during use for optimal performance. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support for further support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback on the Galaxy Buds3 Pro, Andy. We completely understand your preference for the older style and appreciate your thoughts on usability. The Galaxy Buds3 Pro was designed with advanced features that prioritize comfort and performance, including improved touch controls for a more seamless experience. Our new models aim to provide the best and most immersive audio experience. We always strive to enhance our products, and your input is invaluable as we continue to innovate. If you have any other thoughts or suggestions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Jose. We always look forward to hearing from you. We love to see that you love the sound quality and features your buds provide. It's also great to see that you are pleased with the fit and battery life. The Galaxy Buds3 Pro allows you to enjoy a long-lasting battery life that keeps you in your groove for hours. They provide up to 30 hours of listening time with the charging case. Enjoy a refreshed look and revolutionary sound with our two-way speakers, featuring Ultra High-Quality Audio (24-bit / 96 kHz). Once again, we appreciate your feedback. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there DoubleA187, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you find the ideal fit and maximize your experience with your earbuds. We have provided links to an article to help you with the placement and a video to help you change the ear tips to best align to your ears. We also recommend making use of the fit test feature in the Samsung Wearables App. We have lastly provided a link to the Samsung Support Team if you have additional questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, R Aug. We truly appreciate your honesty and feedback! We noticed you had some concerns about previous versions feeling more solid, and we want to assure you that the Buds3 Pro was designed with a focus on both performance and comfort. One of the standout features of the Buds3 Pro is its Enhanced Audio Quality, which utilizes a dual amplifier setup. This helps reduce distortion and delivers a clearer sound experience, allowing you to enjoy your music and calls like never before. Additionally, with Adaptive Noise Control powered by Galaxy AI, the Buds3 Pro automatically adjusts the Active Noise Cancellation and audio equalizer based on your surroundings. This means you can immerse yourself in your audio with minimal distractions, whether you’re in a quiet café or a bustling street. We also want to highlight the intuitive controls the new stem design offers. With pinch and swipe gestures, managing your audio experience has never been easier or more reliable. Plus, you’ll be pleased to know that the Buds3 Pro provides up to 30 hours of listening time with the charging case, making them perfect for long days on the go. Finally, we’ve put a lot of thought into the comfort and design of the Buds3 Pro. The redesigned shape ensures a snug fit, while the added Blade Lights give them a unique and stylish appearance. We hope you’ll give the Galaxy Buds3 Pro another chance to impress you with these features. Your feedback is crucial in helping us continue to improve, and we appreciate you being a part of the Samsung family! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there EShurst, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you and changing the ear tips is crucial to getting that ideal fit. We have provided a link to a video to help you with the steps to remove and change your ear tips. We have also shared a link to the Samsung Support Team if you would like additional assistance with your device. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages