Hey there Wyatt, Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear you appreciate the high-quality sound and sleek, compact design. Our goal is to blend craftsmanship with advanced audio technology to produce products that are both comfortable and excellent in sound. We’re pleased this experience exceeded your expectations. Thanks for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Emeka, Thank you for sharing your experience with the Galaxy Buds3 Pro. Rich sound quality and a refined design are key to the Galaxy Buds listening experience. Feedback about battery performance helps show how users enjoy longer listening sessions while valuing the clarity and depth that make music immersive and engaging. Thank you for being a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Nick, Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate your feedback on sound quality and fit. Unlike the original in-ear buds that form a seal using suction for direct sound transmission, the Galaxy Buds3 Pro sit more loosely and rely less on ear shape. They include different-sized ear tips, so choose the correct size for a snug fit—this helps prevent sound leaks and enhances audio. Look for the L and R marks at the bottom of the earbuds. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly tilt the stem to direct the microphone toward your mouth. Adjust the earbuds by rotating them for comfort and use the fit test to confirm proper placement. We understand preferences vary, but we hope you find a good fit with your Galaxy Buds3 Pro. Thank you for your review. We’re grateful you chose Samsung. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello there Beeba, Thank you for sharing your feedback on the Galaxy Buds3 Pro. Design and color choices play a significant role in how earbuds fit into everyday life. I'm glad to hear that the overall performance delivered a positive experience. The Galaxy Buds3 Pro seamlessly combine contemporary design with advanced audio features that cater to different listening preferences. We appreciate your involvement in the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hola Minnesota Magic, Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. If you notice the mic on your earbuds is muffled during calls or recording, please check if the microphone hole is blocked; otherwise, sound may not be appropriately input. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Use a clean, dry, soft brush or cotton swab to remove earwax or other debris. After using the earbuds, wipe them with a smooth, dry cloth. Keep the earbuds dry. Be careful not to get the earbuds wet or let liquid enter them. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Note: When removing foreign substances, do not use a sharp razor, etc., and do not use excessive force. The microphone hole, speaker, and air duct may be damaged if they are tampered with. You may solve the microphone issue by resetting the earbuds. Tap the Galaxy Wearable app > Earbuds settings > Reset and follow the on-screen instructions to complete the factory reset process. If further assistance is needed, please do not hesitate to reach out to our Samsung Support Team. Thank you for your review. We are happy to have you as a part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages