Thanks for sharing your detailed feedback on the Galaxy Buds3 Pro with us! We always love hearing from our valued customers and getting your insights. We hate to see that the sound of your buds has not met your expectations. The Buds3 Pro offers Ultra High-Quality Audio (24-bit / 96 kHz). We urge you to explore the link attached for options that should help optimize your buds sound experience. If you're having trouble getting a good fit with your Galaxy Buds3 Pro, it's important to use the right-sized ear tips, as these earbuds come with various options. A proper fit means no gaps between your ear and the ear tip, which helps prevent sound leaks and enhances audio quality. First, ensure you have the correct ear tips attached. Then, check the bottom of each earbud for directional markings: an "L" for the left ear and an "R" for the right. Insert the right earbud into your right ear with the "R" facing you, and the left earbud into your left ear with the "L" facing you. Angle the earbud slightly so that the microphone points towards your mouth, and adjust the fit by rotating the buds forwards and backwards until it feels comfortable. You can also perform an earbud fit test using the Galaxy Wearable app to ensure you have a proper fit. We appreciate all of your insights. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10001321/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback, Drewski! We’re more than happy to see that you love the pinch controls and volume adjustments on the Galaxy Buds3 Pro. With features like Adaptive Sound and 360 Audio, the sound quality truly stands out. Plus, their lightweight design makes them perfect for all-day wear. If you have any questions or need tips, feel free to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you very much for sharing your thoughts about the Galaxy Buds3 Pro! Your feedback is genuinely appreciated, and we’re excited to hear about your experience. It’s wonderful to know that you’re enjoying the audio quality. The Buds3 Pro’s 24-bit high-resolution audio really enhances your listening experience, allowing you to appreciate every nuance in your favorite tracks. We are proud of the ergonomic design of the Buds3 Pro, which ensures they stay snug and secure whether you’re on the move or relaxing at home. Additionally, with an IP57 water resistance rating, these earbuds are perfect for workouts, giving you confidence against sweat and light rain. We truly value your perspective and are here to make sure that your experience with the Galaxy Buds3 Pro is exceptional! If you have any questions or concerns, please feel free to reach out to us at Samsung Support. - Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your feedback on the Galaxy Buds3 Pro, JMunni! We love to see that they fit perfectly in your ears and enhance your listening experience. The automatic music playback feature is designed for convenience, ensuring you can dive right back into your favorite songs without needing to manually play them. We put a lot of thought into creating a seamless, intuitive experience, and it’s wonderful to see that it resonates with you. If you have any more thoughts or questions, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro, Lynn! We're thrilled to see that you're enjoying the amazing acoustics and innovative features they offer. The ability to monitor the battery life of both the case and the headphones is designed to enhance your listening experience, and it's great to know it's making a positive impact for you. We hope you continue to enjoy your music with the Buds3 Pro and discover all the features that help elevate your audio experience! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus