Thank you for sharing your feedback about the Galaxy Buds3 Pro, Tmcc. We're glad to hear from you and get your insights! If you're noticing slow charging, please ensure you're using the included USB cable and a Samsung-approved wall adapter. It's also important to check that the earbuds are seated properly inside the case, as any misalignment can prevent the charging contacts from connecting effectively. Additionally, a quick look to ensure there isn’t any debris on the charging contacts can enhance the charging process. If you continue to have this experience, please reach out to us at Samsung Support. We’re here to assist you further. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for sharing your experience with the Galaxy Buds3 Pro, Dmytro! We understand that you may be experiencing some challenges trying to use the live translation feature. We want to assure you that these buds are designed to enhance your communication, especially with the incredible live translation feature powered by Galaxy AI. To help you, we provided a link below with step-by-step instructions on how to use the Interpreter app. With this feature, you'll be able to listen to real-time conversations or lectures in different languages and receive instant translations directly through your earbuds. Additionally, you'll receive a text transcript along with the audio translation to make it easier to follow along. If you have any other questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003613/#:~:text=Tap%20Listening%20mode%20(the%20single,Buds3%20or%20Galaxy%20Buds3%20Pro. smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your review, Rohelio! It's great to know that you find the Galaxy Buds3 Pro sleek and comfortable. The sound quality is truly exceptional, thanks to our first-ever, independently controlled woofer and tweeter. This technology allows you to experience a broad spectrum of sound that's rich and dynamic. We're also glad you appreciate the built-in technology. Features like Active Noise Cancellation and Ambient Sound make it easy to customize your audio experience, whether you want to focus on your music or stay aware of your surroundings. We hope you continue to enjoy all that your Buds3 Pro has to offer! If you ever have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for reaching out to us with your review of the Galaxy Buds3 Pro, Tee Jay. We appreciate your feedback as we continue to make changes and improvements. We hate to see that you haven't had the best experience with the battery life of your buds so far. The Galaxy Buds3 Pro can provide up to 26 hours of playtime per charge and can reach up to 30 hours with a fully charged case. To help conserve battery power when you need it most, please remember to keep the earbuds in the charging case with the cover closed when not in use, and adjust the notification settings through the Galaxy Wearable app on your connected phone or the Galaxy Buds app if you’re using iOS. Also, be sure to make sure that you keep your buds up to date with the latest software updates. We hope these tips enhance your experience! If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus