Thanks for sharing your experience with the Galaxy Buds3 Pro, Dmytro! We understand that you may be experiencing some challenges trying to use the live translation feature. We want to assure you that these buds are designed to enhance your communication, especially with the incredible live translation feature powered by Galaxy AI. To help you, we provided a link below with step-by-step instructions on how to use the Interpreter app. With this feature, you'll be able to listen to real-time conversations or lectures in different languages and receive instant translations directly through your earbuds. Additionally, you'll receive a text transcript along with the audio translation to make it easier to follow along. If you have any other questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003613/#:~:text=Tap%20Listening%20mode%20(the%20single,Buds3%20or%20Galaxy%20Buds3%20Pro. smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your feedback, Kasey! We’re more than happy to see that you find the Galaxy Buds3 Pro comfortable enough to wear while you sleep. Comfort is a key feature we focused on during design, and it’s great to know you’re enjoying that aspect. We encourage you to explore additional features like ambient sound and the Equalizer on the Wearable app to enhance your experience even further. If you have any questions or concerns, please don’t hesitate to reach out to Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your honest feedback, Gail! We're glad to hear you're enjoying the Galaxy Buds3 Pro. To help you get the perfect fit, we recommend trying out the additional ear tips that come with your buds. Also, don't forget to check out the Fit Test on the wearable app. It can really help ensure a perfect fit. When you achieve that fit, we recommend checking out the Equalizer feature on your buds to personalize your audio experience. This allows you to adjust the sound settings to match your unique preferences, whether you prefer a bass-heavy sound or a more balanced audio profile. If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for sharing your thoughts about the Galaxy Buds3 Pro, Rene. We love to see that you think that these buds sound amazing and that you're enjoying the upgrade from the Galaxy Buds3 Pro. To deliver that amazing sound, the Galaxy Buds3 Pro are equipped with an innovative Dual Amplifier that features our first-ever independently controlled woofer and tweeter. This groundbreaking design allows you to experience a wide range of sound, while the enhanced 2-way speaker with a broad frequency response reveals the intricate details in your music, creating an immersive listening experience. We hope you continue to have a great experience with your buds, and if you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for taking the time to share your honest experience with the Galaxy Buds3 Pro, Chris. We love hearing from our customers and getting your insights. We understand that you have concerns about the battery life. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a full charge, which can be extended to 30 hours with a fully charged case. To help conserve battery power, please store the earbuds in the charging case with the cover closed when not in use, and adjust the notification settings via the Galaxy Wearable app on your connected phone (or through the Galaxy Buds app if you are using iOS). We hope these tips enhance your experience! If you continue to experience a shortened battery life, we encourage you to reach out to us at Samsung Support so that we can look further into what could be causing this. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus