Hi there Pete, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you align the audio profile and have a truly immersive listening experience that you love every day. We have provided a link to the full device manual to help you with the adjustable ANC setting and highlight how to use the Samsung Wearables App and the sliding scale to turn up or down the ANC intensity to best align to environment. We have also provided a link to the Samsung Support Team if you believe your device is not operating as intended or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Walt! Thank you for sharing your feedback about the Galaxy Buds3 Pro. It’s always great to hear from our users. We’re glad to know that you find them better for voice clarity! If you’re experiencing discomfort with the fit or that they sometimes fall out, we recommend trying different ear tips. The Galaxy Buds3 Pro come with a variety of sizes to ensure a secure and comfortable fit, which can greatly improve both sound quality and stability during use. Additionally, ensuring that you are properly placing them in your ears can make a significant difference. A snug fit not only enhances sound performance but can also minimize any background noise you may notice while recording videos. Regarding the static noise issue, we suggest keeping your earbuds and the connected device updated with the latest software. Restarting or resetting your Galaxy Buds can also help clear out any minor concerns. To reset them, you can follow the guide in the Galaxy Wearable app, which will help you restore them to factory settings. We want you to have the best experience possible with your Galaxy Buds3 Pro, so please give these tips a try! Your satisfaction is our top priority. If you have any questions or need further assistance, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01211003/ (static noise) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your feedback on the Galaxy Buds3 Pro, JMunni! We love to see that they fit perfectly in your ears and enhance your listening experience. The automatic music playback feature is designed for convenience, ensuring you can dive right back into your favorite songs without needing to manually play them. We put a lot of thought into creating a seamless, intuitive experience, and it’s wonderful to see that it resonates with you. If you have any more thoughts or questions, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus