Hola LadiDi, Thank you for sharing your audio experience with us. The Galaxy Buds3 Pro offer immersive sound, effective noise control, and a comfortable wireless listening experience, and we're pleased to hear they have provided a strong overall performance. However, we understand that hearing static after extended use can detract from the audio quality you expect. Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship by a limited 12-month warranty, as specified for each product. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We appreciate your feedback regarding the static issue affecting either earbud when both are in use. Thank you for choosing Samsung for your listening experience! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Mimi, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are so pleased with the audio quality and ANC setting of your earbuds. We have provided a link to an article with information about the battery of your earbuds. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products or believe they are not operating as intended. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Gretchen, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are pleased with the features and functionality of your earbuds, and we would love nothing more than to help you with the fit to have that optimal experience. We have provided a link to an article to help you troubleshoot this experience, and recommend performing a fit testwith your earbuds when you're connected in the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team to offer additional assistance if you continue to experience this matter or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Chuck, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the audio quality, and we would love to help you maximize your experience with your earbuds. We have provided a link to the full device manual to help you with the touch settings and also explore the voice controls that help you with the controls as well. We have also shared a link to the Samsung Support Team if you have additional questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your detailed review of the Galaxy Buds3 Pro, Andre! We're ecstatic to see that you found them comfortable for your long-haul trips from LA to Korea and Japan. Advanced noise cancellation technology is designed to enhance your listening experience by blocking out distractions and allowing you to immerse yourself fully in your favorite music or podcasts. It's great to know that the battery life impressed you as well! The Buds3 Pro is perfect for extended use, even with active noise cancellation turned on. We strive to provide exceptional sound quality, and it's awesome that you enjoyed your experience so far. Thank you for sharing your thoughts, and we hope the Galaxy Buds3 Pro continues to enhance your travels! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus