We appreciate you taking the time to share your candid feedback on the Galaxy Buds3 Pro, Junior. We're excited to know that they work for everything you need and that the battery has impressed you during your experience so far! You can enjoy hours of uninterrupted listening with a battery that performs exceptionally well. With the charging case, the Galaxy Buds3 Pro offer up to 30 hours of total listening time. We hope you continue to have a great experience with your buds and if you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Matt. Thank you for sharing your experience with the Galaxy Buds3 Pro. We completely understand how frustrating it can be when your device doesn't charge as expected. We want to assure you that our Buds are designed with a moisture detection sensor to protect against water damage. What this means is that if moisture is detected in the charging port, you will receive an error message, and charging will stop to prevent any potential corrosion. However, you can still charge your Galaxy Buds3 Pro using a wireless charger if you encounter this. If you've checked and confirmed that there’s no moisture present and you're still experiencing this challenge, we encourage you to reach out to us at Samsung Support. We’d love to look into it further and help you find a solution. Thank you again for your feedback, and we're here to help! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback on the Galaxy Buds3 Pro, Shads! We're so glad to see that you're enjoying your buds. It’s disappointing to see that you didn’t receive the additional bud tips that should have come with your purchase. To get this sorted out and ensure you have everything you need for the best audio experience, please reach out to Samsung Support. We're here to help! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus