Hello Carlos, Great sound can significantly enhance your daily routines. The Galaxy Buds3 Pro are designed for comfort while providing immersive audio, and achieving a secure fit is essential for active use. Unlike traditional canal-type earbuds, the Galaxy Buds3 are open-type and do not use earbud tips, making them easy to use; just place them in your ears. To get started, check the bottom of each earbud for directional markings. You will see an "L" for left and an "R" for right. Insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. Slightly adjust the angle so the microphone on the bottom points toward your mouth rather than straight down. Fine-tune the position of the buds by rotating them forward and backward until they feel just right. For more information on achieving the best fit, please refer to the online article linked below. Your feedback is invaluable in highlighting everyday needs. Thank you for being a Samsung customer. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Tiburon_63, Thank you for your feedback on the Galaxy Buds3 Pro. We value your insights about your overall experience. If one of your earbuds stopped working just after the warranty expired and your device is enrolled in Samsung Care+, you might be protected against unexpected problems like mechanical or electrical failures. Contact our Samsung Support Team to learn more and find out whether your Galaxy Buds3 Pro are covered. We appreciate your review and thank you for being part of the Samsung community. Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages