Thanks for reaching out to us, Adesegun. We appreciate your feedback on the Galaxy Buds3 Pro! It's great to see that you think that the buds are beautiful. However, we see that you may be experiencing some challenges trying to get your buds to charge. If your Samsung Galaxy Buds are not charging, start by cleaning the charging contacts on both the earbuds and the case with a dry cloth. Ensure the charging cable and case are from Samsung and are properly connected. If the concern persists, try restarting the earbuds and checking for any debris in the charging pins. Be sure to check out the link for additional troubleshooting steps if needed. Keep in mind that Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If you continue to have challenges charging your buds, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your feedback on the Galaxy Buds3 Pro, Mokesh. We understand that you may have concerns about a burnt smell coming from your earbuds' tips. The ear tips on the Buds3 Pro are made from silicone, while the insert consists of polyamide and glass fiber. To resolve the concern, we recommend cleaning your earbuds. Start by using a cotton swab and a dry brush to remove any debris from both the earbuds and the ear tips. Wipe the inside of the earbud tips with a soft, dry cloth to eliminate dust and earwax. Avoid using metal or wire brushes, as they may damage the earbuds. After cleaning, reattach the earbud tips and use a cotton swab to clean the charging contacts and sensors on both earbuds as well as the charging case. Finally, gently wipe the earbud blades with a dry, soft cloth. Proper maintenance will help ensure the touch commands function smoothly. If you have any further questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus