We're happy to hear from you, DDmmlls. We appreciate you taking the time to share your thoughts about the Galaxy Buds3 Pro. We love to see that you're enjoying the voice quality and the ability to pair seamlessly with your Galaxy S24 Ultra. The Buds3 Pro also utilizes machine learning to reduce background noise, so your voice comes through clearly, even in crowded places. Plus, with Bluetooth Super Wideband, the call quality is significantly improved, offering a more natural and clear sound. We hope you continue to enjoy your Buds3 Pro. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for reaching out to us, Adesegun. We appreciate your feedback on the Galaxy Buds3 Pro! It's great to see that you think that the buds are beautiful. However, we see that you may be experiencing some challenges trying to get your buds to charge. If your Samsung Galaxy Buds are not charging, start by cleaning the charging contacts on both the earbuds and the case with a dry cloth. Ensure the charging cable and case are from Samsung and are properly connected. If the concern persists, try restarting the earbuds and checking for any debris in the charging pins. Be sure to check out the link for additional troubleshooting steps if needed. Keep in mind that Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If you continue to have challenges charging your buds, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your review of the Galaxy Buds3 Pro, Pieo! We’re always excited to hear your thoughts. It’s important to us that you feel comfortable with your earbuds so you can fully enjoy amazing features like Active Noise Canceling, Adaptive Sound, Ambient Sound, and immersive 360 Audio. To get the best sound experience, make sure you have the correct size ear tips for your ears. A good fit is essential to prevent sound leaks and enhance audio quality. If you need assistance with changing the tips, our guide can help you through it. When putting the earbuds in, remember to match the R and L markings—right for the right ear and left for the left. A slight angle can help position the microphone towards you, and feel free to adjust them until they feel just right. You can also use the earbud fit test in the Galaxy Wearable app to ensure they fit well. If you have any other questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts! It's great to see that you’re impressed with the Galaxy Buds3 Pro. The sound quality and noise-cancellation feature truly elevate the listening experience! With Active Noise Cancellation, you can adjust the level to filter out unwanted background noise and let in just the right amount of ambient sound. If someone tries to chat while you’re enjoying your music, the Voice Detect feature automatically helps you hear what matters. The Siren Detect feature also keeps you safe by reducing unnecessary noise while allowing you to hear alarms and sirens. If you have any questions or need assistance, please reach out to Samsung Support anytime. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus