Hi there Marcus, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would be thrilled to help you resolve any frustrations you are experiencing with your earbuds and help you maximize your daily experience. We have provided links to articles to hep you with the fit, and audio quality. We have also provided links to the full device manual and the Samsung Support Team to help you adjust the settings to align to your listening preferences, and offer additional assistance if these frustrations continue. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323 Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Michael, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand that the battery life of your device is vital to your uninterrupted listening and enjoyment. Without knowing what battery life you are experiencing, we have provided a link to an article to help you troubleshoot this matter. We have also provided a link to the Samsung Support Team if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Bengz! We're glad to know that you see them as a significant upgrade so far! The Buds3 Pro features a two-way speaker, delivers ultra-high-quality audio at 24bit / 96kHz, and includes active noise cancellation with adaptive noise control, enhancing your listening experience even further. We understand your concern about achieving a proper fit without discomfort. It’s important to us that our users enjoy their experience. We recommend experimenting with the different ear tip sizes that come included, as using the right size can greatly improve comfort and fit. The Galaxy Buds3 Pro comes with three silicone ear tip sizes to choose from, so finding the right one for you can make a difference. Adjusting the placement of the earbuds might help as well. Additionally, you can utilize the features in the Galaxy Wearable app, which can assist in ensuring the best fit for your ears. Your comfort is a priority for us, and we appreciate your input. If you need any more assistance, feel free to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, P Dewayne! We’re thrilled to see that you love the outstanding sound quality, which truly sets these earbuds apart. We understand that keeping them secure during active use is essential. The Galaxy Buds3 Pro is designed with an ergonomic fit and a range of ear tip sizes to help you find the perfect fit for your ears, especially since you use them at the gym. We encourage you to experiment with the various sizes to enhance comfort and stability while you’re working out. Additionally, the Buds3 features Active Noise Cancellation, which is designed to immerse you fully in your music, even in busy environments like the gym. We appreciate your feedback and hope you continue to enjoy the rich audio experience they offer! If you have any further questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus