Hi John, Thank you for reaching out and sharing your thoughts on your Galaxy Buds3 Pro. We appreciate your feedback on the design of the Galaxy Buds3 Pro. Our goal was to provide users with an audio experience that is comfortable while still delivering the best sound quality. You do have the ability to use touch commands on your Galaxy Buds3 Pro. Your earbuds have several built-in commands to enhance your experience when connected to a phone or tablet with the Galaxy Wearable app. With just a swipe or a quick tap, you can play music, skip songs, answer calls from a connected phone, and much more. You can also customize the touchpad commands for adjusting the volume, using voice commands, and enabling Ambient Sound. You can even launch Spotify on most Galaxy Buds models. Please find out more by checking out the article linked below. Thank you for your review. We are happy to have you as part of the Samsung community. Use touchpad commands for your Samsung Galaxy earbuds https://www.samsung.com/us/support/answer/ANS10001318/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

We appreciate your candid feedback on the Galaxy Buds3 Pro, Cesar. The Buds3 Pro utilizes machine learning to minimize background noise so your voice is heard even in busy environments. Bluetooth Super Wideband further improves call quality by doubling audio bandwidth for more natural-sounding speech. If you're still facing challenges regarding the microphone and the connection, we recommend checking out the links attached for options to help troubleshoot this. If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/levant/support/mobile-devices/what-to-do-when-the-galaxy-buds-microphone-is-not-working/#:~:text=You%20may%20solve%20the%20microphone,be%20there%20to%20help%20you. (microphone) https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Great sound, Thank you for your feedback! We're glad to hear that you're enjoying the powerful sound and performance of the Galaxy Buds3 Pro. Designed for immersive listening and everyday convenience, these buds continue to deliver a premium audio experience. We appreciate you being a part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

What’s up Tech Dad, Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The clean design and intuitive features are designed to feel familiar while delivering a distinctly Galaxy audio experience. The way the earbuds are able to seamlessly integrate with your device makes for smooth listening and easy connection Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages