Thanks for taking the time to share your honest experience with the Galaxy Buds3 Pro, Chris. We love hearing from our customers and getting your insights. We understand that you have concerns about the battery life. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a full charge, which can be extended to 30 hours with a fully charged case. To help conserve battery power, please store the earbuds in the charging case with the cover closed when not in use, and adjust the notification settings via the Galaxy Wearable app on your connected phone (or through the Galaxy Buds app if you are using iOS). We hope these tips enhance your experience! If you continue to experience a shortened battery life, we encourage you to reach out to us at Samsung Support so that we can look further into what could be causing this. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your feedback, Kasey! We’re more than happy to see that you find the Galaxy Buds3 Pro comfortable enough to wear while you sleep. Comfort is a key feature we focused on during design, and it’s great to know you’re enjoying that aspect. We encourage you to explore additional features like ambient sound and the Equalizer on the Wearable app to enhance your experience even further. If you have any questions or concerns, please don’t hesitate to reach out to Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey Wayne, Thank you for your review of your Galaxy Buds3 Pro. The earbuds come with different-sized ear tips, so first, ensure you have the correct size for a snug fit. They should fit without any gaps between your ear and the tip, helping to prevent sound leaks and optimize audio quality. If needed, refer to our guide on how to change the tips for the Buds3 Pro. After fitting the right tips: look at the bottom of each earbud for the directional marks, an L and an R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the microphone at the bottom slightly towards your mouth by rotating the earbud forward or backward until comfortable. You can also perform an earbud fit test to confirm the proper fit. For more details on how to wear your Galaxy Buds3 Pro, please refer to the linked article below. We appreciate your review and thank you for choosing Samsung. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you so much for sharing your love for the Galaxy Buds3 Pro, Joe! We're so happy to see that you can’t go anywhere without them! Their incredible sound quality and comfortable fit are designed to enrich your daily experience. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus