Thanks for reaching out to us with your review of the Galaxy Buds3 Pro, Tee Jay. We appreciate your feedback as we continue to make changes and improvements. We hate to see that you haven't had the best experience with the battery life of your buds so far. The Galaxy Buds3 Pro can provide up to 26 hours of playtime per charge and can reach up to 30 hours with a fully charged case. To help conserve battery power when you need it most, please remember to keep the earbuds in the charging case with the cover closed when not in use, and adjust the notification settings through the Galaxy Wearable app on your connected phone or the Galaxy Buds app if you’re using iOS. Also, be sure to make sure that you keep your buds up to date with the latest software updates. We hope these tips enhance your experience! If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Jesse! Thank you for your review of the Galaxy Buds3 Pro. We want to make sure you're getting the best experience with your buds. Choosing the right size ear tips is key. With the variety of sizes available, the snug fit minimizes sound leakage and maximizes audio quality. When inserting the earbuds, don’t forget to check for the directional markings—"L" for the left and "R" for the right. Make sure the letters are facing you as you insert them, and angle them slightly so that the microphone points towards your mouth for optimal clarity. Also, consider using the earbud fit test available in the Galaxy Wearable app if you haven't already. It can help ensure you're getting the perfect fit. If you have any further questions or need assistance, feel free to reach out. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro! We're excited to see that you love the sleek modern design and that the blade lights have stood out to you. Because your buds should shine as much as you do, we’ve added Blade Lights to help you stand out from the crowd and enhance your listening experience. We’re also glad to know that the active noise cancellation (ANC) feature has performed exceptionally well for you. Once again, we appreciate your feedback and if you ever have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for taking the time to reach out to us, Mr Vock. We really appreciate your insights on the Galaxy Buds3 Pro as we continue to make changes and improvements. We love that the sound quality has been amazing for you and that you've been exploring all the features that they provide. If you're looking to learn more about what your buds are capable of, we recommend checking out the link attached to learn more about their specs and features. For any questions or concerns while you're exploring, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003393/ (All about the Buds3 Pro) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback, C Jones! We're so glad to see you love the fit and features of the Galaxy Buds3 Pro. We want you to have the best audio experience possible, and if you're encountering static, we’ve got some tips that could help. Check out this link for suggestions on how to resolve this. If you have any more questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01211003/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback on the Galaxy Buds3 Pro, Jerome! To make the most of the pinch feature, it’s important to know the location of the pinch area. We will include a link to the manual for visual reference. For detailed instructions on how to use the pinch and swipe gestures effectively, please refer to pages 24 and 25 of the manual. Since you have concerns about the fit, be sure to try out the additional earbud tips that come with your buds. You can also use the Fit Test feature in the Wearable app to find the best fit for you. Additionally, for customizing the sound to your personal preference, don’t forget to use the Equalizer feature. You can select from several different equalizer options and enjoy the same music with a different and unique sound. If you have any further questions or concerns, feel free to contact us at Samsung Support. -Kelvin https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus