Hi Greg, Thanks for reaching out and sharing your experience with your Galaxy Buds3 Pro. If you notice harsh sounds when listening to voices, try lowering the high frequencies in the Galaxy Wearable app. Once connected, you can select from six equalizer presets on the Home screen to customize your sound. Use the slider to switch between Normal, Bass Boost, Soft, Dynamic, Clear, or Treble Boost. Experiment with these options to find the sound that works best for you right now. There are multiple ways to tailor the sound on your Galaxy Buds3 Pro, ensuring you always hear it your way. Check the link below for additional troubleshooting tips. We appreciate your review and are happy to have you as part of the Samsung community. Optimize your sound experience with Samsung Galaxy earbuds https://www.samsung.com/us/support/answer/ANS10001321/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Dennis, Thank you for bringing up the sound quality. The Galaxy Buds3 Pro come with multiple tip sizes and a stabilizing shape to ensure a secure fit. Your feedback on stability is valuable as we continue to refine designs that stay comfortable and steady during various activities. Please review our online guide linked below for tips and tricks on achieving a proper fit with your Galaxy Buds3 Pro. Thank you for making Samsung your go-to choice. How to change the tips on your Galaxy Buds3 Pro or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003496/ How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you so much for your feedback, Kasey! We’re more than happy to see that you find the Galaxy Buds3 Pro comfortable enough to wear while you sleep. Comfort is a key feature we focused on during design, and it’s great to know you’re enjoying that aspect. We encourage you to explore additional features like ambient sound and the Equalizer on the Wearable app to enhance your experience even further. If you have any questions or concerns, please don’t hesitate to reach out to Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus