Thank you for your review of the Galaxy Buds3 Pro, Pieo! We’re always excited to hear your thoughts. It’s important to us that you feel comfortable with your earbuds so you can fully enjoy amazing features like Active Noise Canceling, Adaptive Sound, Ambient Sound, and immersive 360 Audio. To get the best sound experience, make sure you have the correct size ear tips for your ears. A good fit is essential to prevent sound leaks and enhance audio quality. If you need assistance with changing the tips, our guide can help you through it. When putting the earbuds in, remember to match the R and L markings—right for the right ear and left for the left. A slight angle can help position the microphone towards you, and feel free to adjust them until they feel just right. You can also use the earbud fit test in the Galaxy Wearable app to ensure they fit well. If you have any other questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your feedback on the Galaxy Buds3 Pro, Itai. We genuinely appreciate your feedback and want to ensure you have a great experience with your buds. To best assist you, could you please provide more details about your experience? We’d like to look into this matter thoroughly. Please reach out to us at Samsung Support so we can work together to resolve any concerns you’re experiencing. Your satisfaction is important to us, and we look forward to hearing from you! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus