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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Dec 12, 2024
Nick F
4 out of 5 stars review

Verified Purchase

Good but might not be for me

I want to like it more 😀 my issue is that they tend to fell off my ears after some time, which makes me keep refitting them in my ears continuously. There is a chance im doing something wrong, though. That said, I didn't have this problem with my Bose which i traded for these. Otherwise, good noise cancelling, good charge duration, and sound.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Hi Nick! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We're glad to see that you’re enjoying the active noise cancellation and sound quality, especially the 2-way speaker with Ultra High Quality Audio (24bit / 96kHz). Regarding the fit, you might benefit from trying different ear tip sizes. The Buds3 Pro comes with various-sized ear tips to help provide a snug fit. When you have the right size, it eliminates gaps and reduces the chances of them falling out. If you're unsure how to change the tips, we have a helpful guide just for that. Also, for the best positioning, make sure to insert the right earbud (marked with an R) in your right ear and the left (marked with an L) in your left ear. Tweaking the angle can help, too, so try pointing the microphone down towards your mouth. You can also run an earbud fit test in the Galaxy Wearable app to ensure everything is snug if needed. With proper fitting, you should be able to enjoy up to 26 hours of playtime (30 hours with the case) without interruptions! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Dec 12, 2024
Anonymous
1 out of 5 stars review

Verified Purchase

Garbage

Horrible design, Horrible fit, even with changing the tips, they keep falling out of my ears. Charging always stops due to moisture. Can't get their case off of the buds case. Ear tips are not interchangeable with regular tips. I went back to tge buds 2 pro.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your feedback about the Galaxy Buds 3 Pro. We see that you have some concerns about the fit and design, as well as the charging. Our goal is to ensure that our products meet your expectations. We continually strive to improve our products, and your input is valuable to us. To assist you better, we would like to gather more information about the moisture issue you mentioned while charging your buds. For the fit, please ensure you have the correct size ear tips, as the Galaxy Buds 3 Pro come in various sizes. The tips should fit snugly without any gaps between your ear and the tip to prevent sound leaks and ensure optimal audio quality. If you need instructions on changing the tips, please refer to our guide for the Buds 3 Pro. Once the correct tips are installed, check the directional marks labeled "L" for left and "R" for right. Insert the right earbud into your right ear with the "R" facing you, and the left earbud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone points toward your mouth rather than straight down, and adjust them by rotating them until they feel comfortable. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We hope that this helps you get the proper fit on your Buds3 Pro. Once again, we recommend reaching out to us at Samsung Support so that we can further assist you with what you are experiencing while trying to charge your buds. We look forward to hearing from you! -Kelvin Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Feb 28, 2025
Mrs Ruffin
5 out of 5 stars review

Verified Purchase

Finally earbuds that fit!

I love these Buds3 Pro. I hadn't even been considering new ones but I received them with the purchase of new phone. They are amazing the sound quality is superb but the biggest thing for me is the fit. The old style buds always fell out of my ears no matter how I maneuvered them and then sometimes the fit was so awkward it affected ability to hear me well when on calls. The Buds3 are so much better. Love the new designs...only wish there were more color options.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Apr 19, 2025
Jordan
1 out of 5 stars review

Verified Purchase

Horrible

These are by far the worst ones made yet when it comes to quality and functionality. They fit in the ear great and look stunning, but they die SO fast and lose connection all the time! They last MAYBE 2 hours top and the connect, disconnect, connect, disconnect, etc. I've bought 3 pairs. 2 pairs at the same time for me and my husband, then bought a replacement pair because i figured they were just duds the first time I bought them. NOPE, all have same problem....

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thanks for sharing your thoughts with us, Jordan. The Galaxy Buds3 Pro is designed to provide a premium experience. Maintaining your buds and charging case is essential for optimal performance. Ensure that the charging contacts are clean and dry, as sweat or moisture can affect charging and connectivity. Fully charge both the earbuds and the case before use, and store them in the case when not in use to conserve battery life. If you encounter connectivity challenges, try restarting or re-pairing the earbuds. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Oct 8, 2024
Shannon NE
5 out of 5 stars review

Verified Purchase

These are great!

These are great! I was skeptical when the reviews said they didn't fit well, but they fit fine and don't fall out. I workout, eat, talk on the phone etc while using them. I love the new adaptive noise-cancelling features. It was a bit of a learning curve to realize how that part worked, but now I love it. It's funny because now I know when I'm talking to myself since they lower the volume in the buds when you speak to someone. The mic feature is definitely better than the previous versions. I never have to worry that someone can't hear me well when talking on the phone.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Aug 6, 2024
Mark W
5 out of 5 stars review

Verified Purchase

They Actually Stay in My Ear

Absolutely LOVE them. Such a huge improvement over all the prior Samsung Buds. Noise Canceling: Above average. I used it on a few airline flights lasting over 3 hours. They did a great job of canceling all the background noise, and enhanced my audio listening experience. Only thing I noticed was some slight white-noise with noise canceling on and no audio going to the buds. Sound: Well-rounded audio and ample bass for an exceptional listening experience. Fit: I've worked-out while wearing them, and hardly needed to adjust them. They are comfortable and provide a good seal for adequate passive and active noise canceling performance. Call Quality: I can now actually use these for calls and not get complaints of sounding "far away" or "your background is so noisy!" The Buds 3Pro is by far Samsung's best performing ear Buds available for purchase. Compared to my Buds 2Pros, these are in a completely higher category when it comes to performance, looks, and fitment. After owning the Buds 3Pros, I would never, ever recommended any other previous Samsung earbud models. If you own a pair of any prior Samsung earbud models, do yourself a favor, trade them in and upgrade to the 3Pros, now!

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jul 27, 2024
Mister Quality and Value
5 out of 5 stars review

Verified Purchase

Samsung delivers the best sounding buds yet

The buds 3 pro achieve incredible clarity and balance in sound. I am astonished with the pleasant harmony and tones for different music. The battery life is just as pleasing. The biggest surprise which I felt plagued the buds line up in the past is the voice quality. Taking and making calls was an easy transition from listening to music while I didn't suffer from any poor voice quality. Altogether a triumph for me.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Dec 16, 2024
Greg
4 out of 5 stars review

Verified Purchase

Many improvements over the Buds2 Pro

I have mostly positive things to say about these. I'm comparing them mostly to the Galaxy Buds2 Pro since those were the previous ear buds I was using. The sound quality is about as good. The noise cancelling is good. Here are some things I like and dislike about the new touch controls. The little bar to grip them is an improvement for putting them in and taking them out of my ears. I like the added feature of volume control with them. I dislike that it pretty much now requires two fingers for the touch controls because you have to pinch the control instead of tapping it with a single finger. One last complaint is that I've noticed when in adaptive or ambient sound mode it seems to amplify high pitched noises, which I'm hoping will eventually be fixed in an update. For example, if I'm doing the dishes and a couple of them clink together, or if a fork hits a plate, that high frequency "clink" is amplified and uncomfortable in my ears. I wind up turning on noise cancelling at that time to prevent it. Overall, I'm pleased with the product, but enough small negatives to not give it five stars.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 28, 2025
Volkan
3 out of 5 stars review

Verified Purchase

It is a good product with some flaws

Noice cancellation is awesome, even at load places it works perfect. however when I try to fix the earbud during a call (maybe I am walking etc. and it didn't fit very good) the touch on the side is too sensitive that it hangs up the phone call immediately. I was on a meeting for 3 hours, and charge went down from %100 to %50 so It has great battery life but again the side touches are too much

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Hey Volkan! Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re thrilled to see that you’re enjoying the incredible noise-cancellation features and that you use them for your meetings. It’s truly amazing how well they can block out ambient noise, making your calls and music listening so much more enjoyable even in busy environments. We appreciate your feedback regarding the touch controls. They are designed to be highly responsive to enhance your user experience, but we understand that they can feel a bit sensitive at times. To avoid accidentally hanging up during calls, we recommend trying to adjust the fit of the earbuds from the top rather than the stem. This can help maintain a secure fit without activating the pinch controls. It's great to know that the impressive battery life stood out during your long meeting. The Galaxy Buds3 Pro are engineered to provide a great battery life, allowing you to stay efficiently connected without worrying about frequent charging. We truly value your thoughts. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Feb 20, 2025
Derek
3 out of 5 stars review

Verified Purchase

falls short of what the buds live just works for

Good sound Comfy oval tips More premium feeling Bad case design: cannot take it out of the case and into the corresponding ear without having to delicately remove and rotate it to then put it in. Poor features: removed tap to play/pause in favor of a finicky pinch and swipe maneuver that only does volume control. Mic quality still needs improvement Have had 1 bud fall out on its own.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your thoughts on the Galaxy Buds3 Pro!, Derek. We’re thrilled to see you appreciate the good sound quality and the comfort of the oval tips. We noted your concerns regarding the case design. The Galaxy Buds3 Pro is designed to be easy to use, and we appreciate your feedback regarding the design. Your input helps us improve the overall experience. The new pinch controls provide a more intuitive way to make adjustments while on the go. With a single pinch, you can play or pause a song, answer or end a call, or stop features like “Read Notifications Aloud,” “Voice Detection,” or “Siren Detection.” A double pinch will allow you to play the next song, while a triple pinch will play the previous song; if you pinch the earbuds three times within three seconds after a song starts, it will restart from the beginning. Additionally, pinching and holding activates the preset function, which by default is set to noise control mode, or allows you to reject a call. For volume adjustments, simply swipe up or down. You can also customize these controls through the Galaxy Wearable app. Just open the app, select your earbuds, and then go to "Earbud controls" to enable or disable the features you'd like to use. Thank you for your insights, and we hope you continue to enjoy your Galaxy Buds3 Pro! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info