Thank you so much for sharing your feedback on the Galaxy Buds3 Pro, Walentyna. We see that you upgraded from the Buds2 Pro and enjoyed them. While we love both devices, the Galaxy Buds3 Pro are a significant upgrade over the Buds2 Pro, delivering enhancements in audio quality, noise cancellation, and microphone performance. We also introduced new AI features and a new design, including the futuristic blade lights for a stylish look, PC Auto Switch for seamless connectivity, Sound Detection, Neck Stretch Reminders to promote better posture, and Auracast to connect multiple pairs of Buds to a TV or smartphone. Now you can stream audio across even more connected devices. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro! We appreciate that you've tried out the different sizes. The Buds3 Pro comes with three different earbud tips, small, medium, and large, so you can find the best fit for your ears. To help ensure a comfortable fit, please check the bottom of the earbuds for the directional marks where you'll see an "L" for left and an "R" for right. Make sure to insert the right bud with the "R" facing you and the left bud with the "L" facing you. Angle the buds slightly so the microphone points towards your mouth, and feel free to adjust them by rotating them forwards and backwards until they feel just right. You can also run an earbud fit test to see if you've got the perfect fit. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus