Thank you for your review of the Galaxy Buds3 Pro, Pieo! We’re always excited to hear your thoughts. It’s important to us that you feel comfortable with your earbuds so you can fully enjoy amazing features like Active Noise Canceling, Adaptive Sound, Ambient Sound, and immersive 360 Audio. To get the best sound experience, make sure you have the correct size ear tips for your ears. A good fit is essential to prevent sound leaks and enhance audio quality. If you need assistance with changing the tips, our guide can help you through it. When putting the earbuds in, remember to match the R and L markings—right for the right ear and left for the left. A slight angle can help position the microphone towards you, and feel free to adjust them until they feel just right. You can also use the earbud fit test in the Galaxy Wearable app to ensure they fit well. If you have any other questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Martin. Thank you for your feedback on the Galaxy Buds3 Pro! We’re happy to see that you’re enjoying the connectivity and sound quality. To enhance your experience and prevent them from slipping out, we recommend making sure you have the right size ear tips for your ears. A proper fit is critical to avoid sound leaks and achieve optimal audio quality. If you’d like, you can check out our guide for changing the tips, and don’t forget to run the earbud fit test in the Galaxy Wearable app to ensure you have the perfect fit. If you have any questions or need further assistance, feel free to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your feedback, Kasey! We’re more than happy to see that you find the Galaxy Buds3 Pro comfortable enough to wear while you sleep. Comfort is a key feature we focused on during design, and it’s great to know you’re enjoying that aspect. We encourage you to explore additional features like ambient sound and the Equalizer on the Wearable app to enhance your experience even further. If you have any questions or concerns, please don’t hesitate to reach out to Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus