We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Rake. We want to ensure that you have the best possible experience. If you find that the earbuds become hot or start beeping while in use, please remove them immediately. It’s important not to place them in the charging case or attempt to wear them again until they have completely cooled down. Be sure to wait until they return to their normal operating temperature before using them again. We also want to remind you that Samsung offers a 12-month limited warranty for manufacturer defects. Additionally, you can opt for Samsung Care+ on eligible devices, which provides extended protection and support. If you continue to have concerns, please be sure to reach out to Samsung Support so that we can further investigate this. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your wonderful review, Antonio! We’re glad to see that you love being part of the Samsung family and that you’re enjoying your Galaxy Buds3 Pro. It’s great to know you appreciate the sound quality. The exceptional sound experience comes from our Dual Amplifier, which features our first-ever independently controlled woofer and tweeter. This design allows you to enjoy a broad spectrum of sound, revealing the tiny details in your music that make listening truly special. We appreciate your feedback, and if you have any concerns or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for sharing your review of the Galaxy Buds3 Pro with us, Amanda! We're glad to see that the buds fit perfectly and that you're able to adjust the settings to your liking. Your feedback is important to us, and we appreciate you sharing your experience. With the Galaxy Buds3 Pro, you can truly customize your sound settings for different apps. If you swipe down, you can quickly adjust your EQ and noise control right from the Quick Settings panel. It’s great to know that your custom settings can be saved for each app, allowing you to enjoy 360 Audio on YouTube or a bass boost on Spotify just the way you like it. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus