Thank you for sharing your experience with the Galaxy Buds3 Pro! We appreciate that you've tried out the different sizes. The Buds3 Pro comes with three different earbud tips, small, medium, and large, so you can find the best fit for your ears. To help ensure a comfortable fit, please check the bottom of the earbuds for the directional marks where you'll see an "L" for left and an "R" for right. Make sure to insert the right bud with the "R" facing you and the left bud with the "L" facing you. Angle the buds slightly so the microphone points towards your mouth, and feel free to adjust them by rotating them forwards and backwards until they feel just right. You can also run an earbud fit test to see if you've got the perfect fit. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your wonderful review, Antonio! We’re glad to see that you love being part of the Samsung family and that you’re enjoying your Galaxy Buds3 Pro. It’s great to know you appreciate the sound quality. The exceptional sound experience comes from our Dual Amplifier, which features our first-ever independently controlled woofer and tweeter. This design allows you to enjoy a broad spectrum of sound, revealing the tiny details in your music that make listening truly special. We appreciate your feedback, and if you have any concerns or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your review of the Galaxy Buds3 Pro, Donny! We’re really glad to see that you’re enjoying the clear music and calls. These buds are special because they feature our first-ever, separately controlled woofer and tweeter. This means you get to enjoy a wide range of sounds that bring your music to life. Whether it’s a quiet song or a loud conversation, the sound quality is designed to make everything sound great. If you have any questions or need help, please feel free to reach out to us at Samsung Support. We’re here to help you! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your feedback with us, Jones! It seems you are facing some challenges with background noise. The Galaxy Buds3 Pro are equipped with both Adaptive Sound and Active Noise Cancellation (ANC) features to enhance your listening experience. Adaptive Sound uses advanced Galaxy AI to analyze your environment and automatically adjust the audio levels and ANC settings. This means that if you are in a quieter space, the earbuds will optimize the sound accordingly. However, if there is more noise around you, they are designed to block it out. If you want to ensure that no sound comes through while using ANC, be sure to consider turning off the Adaptive Sound feature. Also, be sure to try out the additional bud tips that come with your buds. We hope you give the Galaxy Buds3 Pro another chance to demonstrate their true capabilities! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus