Thanks for sharing your thoughts about the Galaxy Buds3 Pro, Rene. We love to see that you think that these buds sound amazing and that you're enjoying the upgrade from the Galaxy Buds3 Pro. To deliver that amazing sound, the Galaxy Buds3 Pro are equipped with an innovative Dual Amplifier that features our first-ever independently controlled woofer and tweeter. This groundbreaking design allows you to experience a wide range of sound, while the enhanced 2-way speaker with a broad frequency response reveals the intricate details in your music, creating an immersive listening experience. We hope you continue to have a great experience with your buds, and if you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback on the Galaxy Buds3 Pro, Jerome! To make the most of the pinch feature, it’s important to know the location of the pinch area. We will include a link to the manual for visual reference. For detailed instructions on how to use the pinch and swipe gestures effectively, please refer to pages 24 and 25 of the manual. Since you have concerns about the fit, be sure to try out the additional earbud tips that come with your buds. You can also use the Fit Test feature in the Wearable app to find the best fit for you. Additionally, for customizing the sound to your personal preference, don’t forget to use the Equalizer feature. You can select from several different equalizer options and enjoy the same music with a different and unique sound. If you have any further questions or concerns, feel free to contact us at Samsung Support. -Kelvin https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello LvIS 11 Thank you for your review of your Galaxy Buds3 Pro. We understand that when it comes to your earbuds, one of the main components to get you through the day is your earbuds' battery. From your early morning workout to a late night of studying, you want your earbuds' battery to last as long as you do. We'll give you the inside scoop on battery charging tips, steps to take to get the most out of your battery, and how to prevent damage to your earbuds. Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. By making a couple of adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them. You have the power to extend the life of your earbuds' battery. Here are some tips you can follow: When your earbuds are not in use, it's best to keep them in the charging case with the cover closed. This practice not only keeps your earbuds safe but also ensures that their battery is preserved for when you need them. Adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app. By following these tips, you can ensure that your Galaxy Buds3 Pro are always ready when you need them. For more detailed information on how to get the most out of your Galaxy Buds3 Pro battery, check out the online article linked below. We appreciate your feedback and are delighted to have you as part of the Samsung community. The battery life of your Samsung earbuds https://www.samsung.com/us/support/answer/ANS10001314/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Greg, Thanks for reaching out and sharing your experience with your Galaxy Buds3 Pro. If you notice harsh sounds when listening to voices, try lowering the high frequencies in the Galaxy Wearable app. Once connected, you can select from six equalizer presets on the Home screen to customize your sound. Use the slider to switch between Normal, Bass Boost, Soft, Dynamic, Clear, or Treble Boost. Experiment with these options to find the sound that works best for you right now. There are multiple ways to tailor the sound on your Galaxy Buds3 Pro, ensuring you always hear it your way. Check the link below for additional troubleshooting tips. We appreciate your review and are happy to have you as part of the Samsung community. Optimize your sound experience with Samsung Galaxy earbuds https://www.samsung.com/us/support/answer/ANS10001321/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages