Thank you for your thoughts on the Galaxy Buds3 Pro! We’re glad to hear you enjoy the sound quality and that the functions are working well. We designed the Galaxy Buds3 Pro for a seamless user experience, and we appreciate your input about the button location. We understand that a pinch controls may take some time to get used to. Regarding battery life, you’ll be pleased to know that the Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. This means you can enjoy uninterrupted listening without having to worry about frequent recharging! In regarsd to the discount, we would like to gather some information about this. Please be sure to reach out to us at Samsung Support so that we can further assist you with this. Thank you for choosing the Galaxy Buds3 Pro, and we hope they continue to meet expectations. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Joshua. It’s great to see that you’re enjoying the improved sound quality and the enhanced Ambient mode. The Galaxy Buds3 Pro features Adaptive Noise Control with Galaxy AI, which allows you to immerse yourself in sound while staying alert to your surroundings. This makes conversations in environments like the gym more natural and convenient without needing to remove an earbud. Your feedback highlights the advancements in this model, and we appreciate you sharing your experience! For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Stephon, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We love hearing you are enjoying the appearance and feel of your new earbuds along with the enhanced audio quality. We would love to help you troubleshoot the fit of your earbuds to help you have an uninterrupted use regardless of the task. We have provided a link to an article to help you with the placement, and recommend using the Samsung Wearables App to perform a fit test as a follow up. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your candid feedback, Rob! We hate to see that your Buds3 Pro has not met your expectations. At Samsung, we strive to provide exceptional audio quality and a secure fit for our users. The Buds3 Pro features improved comfort through a redesigned shape that offers our snuggest fit ever. Additionally, we’ve added Blade Lights to enhance your listening experience by making your earbuds stand out. To ensure you get the best audio experience, it’s essential to find the right ear tip size, as this helps prevent sound leaks and ensures optimal audio quality. The Galaxy Buds Pro 3 comes with various ear tip sizes, so please check that you’re using the correct ones for your ears. When you’re ready to wear them, verify the directional markings on the earbuds: an "L" for the left and an "R" for the right. Insert the right bud into your right ear with the "R" facing you, and the left bud into your left ear with the "L" facing you. Angle the blade slightly so that the microphone is pointing toward your mouth rather than straight down, and adjust the fit as needed until it feels comfortable. For further assurance of the fit, you can run an earbud fit test in the Galaxy Wearable app. We appreciate your insight as it helps us to continuously improve our products. If you have any further concerns, please feel free to reach out to us at Samsung Support for further assistance. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your wonderful review of the Galaxy Buds3 Pro, Tbyrd! We’re thrilled to see you’re enjoying them. The superior sound quality and powerful noise cancellation are designed to elevate your listening experience, making every moment truly immersive. We appreciate your recommendation. If you have any more concerns or questions, dont hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus