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Verified Purchase
Great sound, noise cancellation & initial fit
These are nice in terms of sound quality and style. The noise cancellation and ambient sound are great. I didn’t give them 5 stars because I often have to shift the buds to get them back comfortable in my ear and to hear the sound most clearly. Even with changing the size, it’s still an issue. I don’t have that issue with a competitor’s buds.
Verified Purchase
Great Noise Cancellation, But Needs Improvement
The active noise cancellation on the Galaxy Buds3 Pro is very effective — I’m impressed with how well it blocks external sounds. However, I wish it could connect to two devices (my phone and laptop) at the same time for seamless switching. Also, I feel the battery life doesn’t quite match what’s advertised; it drains faster than expected during long use.
Verified Purchase
I love them!
These are the best Buds I have had since I had the Buds Live. The sound quality is exceptional! Noise canceling is exceptional! Fit is best I've had since the Jabra brand came out. They offered better options for earbud replacement. I think they were cork or something. For a tighter fit.
Verified Purchase
Disappointed
Just overall worse than the previous model of pro, touch controls non existent, sound quality not quite there, almost impossible to work out with, even with the biggest ear size just falls out... pro 2 was the best of the best, even beat out bose imo.
We appreciate your candid feedback, Eric. We hate to see that your buds have not lived up to your expectations but we would love to work with you to resolve your concerns. We've compiled some troubleshooting links at the end of this response. Regarding the sound quality, we recommend checking out the equalizer in the wearable app to better tailor the sound to your liking. Regarding the fit, it's important to check the bottom of the earbuds for directional marks. You'll see an "L" for the left bud and an "R" for the right. Insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until they feel comfortable. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. if you have any further concerns or questions, please be sure to contact us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01208806/#:~:text=Check%20that%20you%20are%20wearing,800%2DSAMSUNG%20to%20request%20service. (Touch controls) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Funky smell change to aac
The initial way they connected with the Samsung version made everything soundof static. And I swapped it to that same version that the airpods uses it works fine. My only real complaint is that they smell funky, no matter how many times i clean them especially the rubber tips. Just have a weird funky smell. And so does the case even when you take them out, even when you leave them out to air out, and it kind of is like a burnt or mold type smell. It's just real weird and funky, that's my main complaint as far as how they work, they work well after changing the initial bluetooth connection style and it's basically the kodak in the way that they connect, so instead of the samsung version, it's the aac version that works best for all app and phone sounds.
Thank you for sharing your experience with the Galaxy Buds3 Pro, Corina. We understand that you’ve noticed a smell coming from the earbuds. This can sometimes occur due to the materials used when they're connected via Bluetooth or while charging. If the scent is concerning to you, we recommend having them evaluated by an authorized service technician for peace of mind. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Additionally, if you find that the earbuds are getting hot to the touch, it’s best to have them serviced promptly. Your comfort and satisfaction are our priorities, so please don't hesitate to reach out to us at Samsung Support for further assistance if needed. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
be sure to research before buying
the left ear bud doesn't stay in. sound is good, quailty is nice. I use them everyday but i have to swap them out one at a time. they only last till noon from 7am. If you are sweaty or anything they will fall out constatly. I use them in a ear muff radio setup and it is a pain in the butt trying to keep it in. Not worth the price tag
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Ian. We truly appreciate your feedback! We understand how important it is to have a secure fit, especially in your work environment. Have you had a chance to try out the different ear tips that come with your buds? Finding the right size can make a big difference in comfort and stability! Regarding battery life, we know how crucial it is for your day. Here are a couple of tips that can help extend usage: keep your earbuds in the charging case when not in use, with the cover closed. Also, adjusting your notification settings in the Galaxy Wearable app (or the Galaxy Buds app for iOS) can help conserve battery life. These simple adjustments could ensure your earbuds are ready to perform when you need them most. Thank you again for your insights, and we hope these suggestions enhance your experience! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Galaxy Buds3 Pro White not woth it
I wouldnt uy these again and will be returning. 1. Fitment in ear is poor with not much room for correction/option 2. Complicated. Hard to connect to app and phone 3. Not intuitive controls on phone or ear buds 4. Constantly dropping connection or stopping music Just not "there" with integration and ease of use. I specifically got these to pair with my Samsung Galaxy Fold 7 thinking that coming from the same company it would be seemless and intuitive, but no such luck. I would also ad that the "submission" disclosure Samsung adds to get the review published is a bit strong almost to the point of "intimination" such that why would you agree to accepting it to publish what you write. They make you feel like its really come down on you is you speak your mind. But its typical of big companies using CYA to intimindate.....
Thank you for sharing your thoughts about the Galaxy Buds3 Pro. We appreciate your feedback and would like to address your concerns. For the fit, we encourage you to try the different ear tips included in the package, as finding the right size can greatly enhance comfort and sound quality. Regarding connectivity and controls, we understand the importance of a seamless experience, especially with your Galaxy Z Fold7. We’re continually working to enhance these features, and we will include troubleshooting links at the end of this response that may help with connectivity. Additionally, all Samsung products come with a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase Samsung Care+, which offers extended protection and extra support for eligible devices. If you have any further questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection) https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Great sound but ...
Sound is phenomenal but don't take them to the gym. The slightest moisture ticks off the case and renders then useless. Opened a case with Samsung who sent me to ubreakifix for repair who then told me they lack the hardware to make repairs and there's really nothing they can do. Waste of my time
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Robert. We truly appreciate your feedback and want to ensure you have the best experience possible. We understand how much you enjoy their phenomenal sound, and we encourage you to clean and wipe the buds if they come into contact with moisture or dirt, as this can help maintain their performance. We’d love to gather more details to assist you further with this. Please reach out to us at Samsung Support, and we’ll be here to help you every step of the way. Your satisfaction is our priority! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Excellent earbuds, I just can't get the perfect fi
First im not sure if it's the buds or my ears, but i seem to have an issue getting the perfect fit. I get them in my ears and the wearables app says i have a good fit but after a little while they start to get uncomfortable. Second, these are the best sounding earbuds I have ever had! The sound quality is excellent the battery life is good and the different options for picking up external sounds around you is very good. If I could get these to fit perfectly I would give them 10 stars.
Thank you for your feedback on the Galaxy Buds3 Pro, Rob! We're pleased to see that you’re enjoying the excellent sound quality and battery life. To enhance your comfort, we recommend trying out the different-sized ear tips included with the earbuds. Finding the right fit can make a significant difference in your overall experience. If you have any questions or need further assistance, feel free to reach out to us at Samsung Support. We’re here to help you get the best from your earbuds! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
I'd return them if I could
I'm a Samsung junkie, I only buy Samsung products for 20 years now. These ear buds suck. I'm so disappointed. The sound is pretty good and the fit is ok. My problem is the earbud controls. It's impossible to use them without basically pulling the earbud out or loosening it to a point where it will fall out. The pinch and slide is a horrible design and barely works. Whoever designed this must have the most dainty tiny fingers or did not try using them. If you plan to use earbud controls without having to use your phone, I wouldn't recommend these.
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro! We’re glad you like the sound quality, but understand you're having some difficulty with the gesture controls. A single pinch plays or pauses music and answers or declines calls. A double pinch skips to the next track, while a triple pinch restarts the previous track if done within three seconds of a new track starting. Holding the pinch activates the preset feature, defaulting to Noise Control mode, which can be customized. You can also decline calls by pinching and holding, and if you're not wearing the earbuds, holding both will turn on the blade lights. Also, you can adjust the volume by swiping up or down. For more details, check the attached manual and be sure to use the gestures as the pictures suggest. If you have further questions, feel free to reach out to us at Samsung Support. -Kelvin https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus