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Verified Purchase
Not happy at all.
Not happy. Samsung did not tell me the battery life was only 4-6 hours. I thought I was buying a premium product. For the price you would think the batteries would at least last 10 hours. Don't waste your money on these. They do work great. Just not for long enough.
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Charles. We noticed your concerns regarding battery life, especially when you rightfully expect more from your buds. It's important to note that the Galaxy Buds3 Pro can provide up to 26 hours of playtime per charge, which can be extended to an impressive 30 hours with a fully charged case. To help maximize battery life and ensure they last when you need them most, we recommend a couple of adjustments. First, be sure to keep your earbuds in the charging case with the cover closed when they’re not in use, and consider adjusting your notification settings through the Galaxy Wearable app or the Galaxy Buds app for iOS. These small changes can help you get the most out of your earbuds and enhance your overall experience. We appreciate your feedback and hope these tips make a positive difference! If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Maybe wait for the second generation of it
It's a lot jankier than I expected for a product that was so delayed. I think the triangular stem decision was a miss, the live translation does not work yet, the ANC mic location being on top causes problems whenever there is a wind. The sound quality is decent but it fails to do a lot of the other things that were advertised that well for what is a pretty pricey item.
Hey Sherin, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you on a daily basis. We would love to help you maximize your experience and troubleshoot any frustrations you are experiencing. We have provided a link below to the Samsung Support Team to help you resolve the matter with Live Translate and any other features you believe are not operating as intended. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Earbuds Third Edition
The sound far out ways the previous version. The style I'm still getting used to, but it's not that bad. I have to make sure to not cause feedback when removing or putting them in. I believe It happens when I cover the mic in error. Overall the buds were a great investment. The case was a nice improvement despite the bulky size in comparison too it's predecessor.
Hi there Roddy, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We are thrilled to hear you are enjoying the enhanced audio quality of your earbuds, and are finding them to be an improvement from previous generations. You are correct that the feedback you mention can be caused by an obstruction to the mircrophone of your earbuds. We have provided a link to the full device manual to help you with the exact location of the microphone, and discover the full capabilities of your new device. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Do better
The fit is awful. It comes with three different size earbud tips. I've tried all three. None of them seal properly. Plus getting the tips off is very difficult. I feel like I'm going to rip them, which apparently is an issue. Performance is great despite not sealing.
Hey there MacDaddy88, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand completely how valuable and important the security of the fit is to your overall usage and enjoyment. We have provided a link to an article to help you with the optimal placement of your earbuds. We also recommend performing a fit test while wearing the earbuds and connected to the Samsung Wearables App. We have also included a link to the Samsung Support Team if you continue to experience this matter and would like to discuss this further. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Discharge too quickly when unused
I have four pair, two white and two silver. All of them noticeably lose battery charge after two or three days with the case closed and not being used at all. The earbuds and the case in 24 hours can be down to 89% for the case and 100% for the earbuds. After 3 days the case for all of them, unused is around 50% or lower and the earbuds might be 80% or less. This requires regular charging which is going to wear out the batteries sooner than if the buds and cases could retain their charge.
Hello there Electrical_Engineer, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the battery and reliability of your earbuds are to you every day. We have provided a link to an article to help you with the battery of your earbuds, and another to the Samsung Support Team. These experts can work with you on any aspect of your device you believe may not be operating as intended. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Galaxy Buds3 Ear Fit
I’m experiencing an issue with the Galaxy Buds 3 Pro. The rubber attachments included (two sizes) are too small for my ears, causing the earbuds to frequently slip out. As a result, I often need to push them back in to keep them secure, which interrupts my experience. I suggest providing larger rubber attachment sizes to accommodate different ear shapes and ensure a better fit. Thank you for your attention to this matter. Best regards,
Thank you for sharing your experience with the Galaxy Buds 3 Pro, Isam! We understand how important comfort and fit are for an enjoyable listening experience. The Galaxy Buds 3 Pro comes with different-sized ear tips, so the first step is to ensure you have the right size for your ears. A proper fit means there shouldn’t be a gap between your ear and the ear tip, which helps prevent sound leaks and ensures optimal audio quality. If you need guidance on changing the tips, we have a helpful guide available. Once you’ve selected the appropriate tips, check the bottom of the earbuds for the directional marks labeled L for left and R for right. Insert each bud with the correct orientation; make sure to angle them slightly so the microphones point towards your mouth for the best performance. You can also run an earbud fit test in the Galaxy Wearable app to confirm you have the right fit, since you've already attemped to use the other bud tips. We hope this information enhances your experience with the Galaxy Buds 3 Pro! If you have any questions or concerns, don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Galaxy Buds3 Pro Silver
Dear Samsung, Thank you for creating this amazing product. The Galaxy Buds3 Pro Silver are truly an exceptional and excellent piece of technology. I recommend the features and sleek design to any technological/entertainment fan. I highly would advise to buy these because of the one of a kind experience, especially listening to music. Thank you samsung!
Verified Purchase
All good except the tip
I ran into the ear bud tip tearing issue. I needed the larger tips and tore one of the medium tips trying to remove it. Use something plastic to pry the tip off the bud itself, DO NOT PULL on the tip material itself. I hope there is some way to get a new tip.
Verified Purchase
Great upgrade from Galaxy Buds Pro
Great earbuds! Upgraded from the og Buds Pro and these are a much more comfortable fit. You can definitely tell the difference with the dual drivers. Music sounds so much more crisp and better, even on my old S22U. Battery life has been outstanding and the ANC is awesome!
Verified Purchase
Wouldn't recommend these to anyone til redesign
Ear fitment is not sturdy, fall out easy and not seals well for the noise canceling. I have changed the rubber part and tried all 3. Miss the Samsung buds that I traded in. Best fitment for me. Putting ear pieces back into the case can give problems if not straight up and down. 3 star for me liking the Samsung only.
Thank you for your feedback on the Galaxy Buds3 Pro. We hate to see that you haven’t had the best experience with the fitment. Samsung is committed to providing a comfortable and secure fit for our users, which is why we offer a variety of ear tip sizes to help you find the perfect match. We urge you to also perform a fit test on the Galaxy Wearable app. The Galaxy Buds3 Pro is designed with advanced noise canceling designed to block out ambient noise, allowing you to fully immerse yourself in your music or calls. We understand how important it is for earbuds to be easy to store, and we appreciate your suggestion regarding the case design. Your satisfaction is important to us, and we hope you will give the Galaxy Buds3 Pro another chance to impress you! If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus