Member photos
+3767 images
Verified Purchase
The design team need to be fired for this joke!
I've had these for three months now, and I still cannot successfully execute any of the touch capabilities of these buds except for changing the volume. Maybe they tried to do too much, but the ability to stop music by tapping the bud, is something I still cannot master. The fit test says one ear fits perfect, but that ear keeps falling out all the time. I've almost lost that bud several times now, and I'm certain it's only a matter of time before it gets lost for good. The other ear I cannot get a perfect fit for with the fit test, but at least it doesn't fall out as easily. That's not to say it never falls out, because it does, just not as often an the one that's supposed to fit perfectly. Cannot even speak as to the sound quality, as neither earbud fits good enough to get a good sound. I would say that active noise canceling must be a joke, but it worked pretty good on my old Galaxy Buds 2 (which I traded in for these crappy Buds 3). Every single time I put them in the charging case, my phone will send me a notification shortly after saying the the buds have stopped charging, except they haven't stopped. I have to assume the design team are complete morons, no other explanation makes sense. Fire them all today and send me back my Buds 2 please.
Thank you for taking the time to share your experience with the Galaxy Buds. We appreciate your feedback as it helps us improve our products and services. It sounds like you’ve encountered some challenges with the touch controls. The Galaxy Buds are designed for ease of use, and if you’re only able to adjust the volume, consider checking the Galaxy Wearable app for the latest updates and customization options. This app allows you to personalize the touch controls, including the ability to pause music with a simple tap. Regarding the fit, we strive to provide a comfortable earbud experience. The Galaxy Buds come with multiple sizes of ear tips to help achieve the best fit. If you haven’t already, trying different sizes may enhance both comfort and stability, which in turn can improve sound quality. Speaking of sound quality, the Galaxy Buds feature advanced audio features, including active noise canceling. A proper seal with ear tips can significantly enhance the active noise-canceling performance. For any charging concerns, ensure you’re using the included USB cable along with a Samsung-approved wall adapter for optimal results. If you’re using wireless charging, make sure the earbuds are positioned correctly in the case and that there isn't any debris on the charging contacts. Regularly cleaning these contacts will help maintain charging efficiency. If you find that charging notifications persist or if there's a need for any further assistance, inspecting the condition of the earbuds and the case is important. If everything appears to be in order and challenges continue, please feel free to reach out to our support team at 1-800-SAMSUNG. We’re here to help ensure you enjoy your Galaxy Buds to their fullest potential. For any questions or concerns, please reach out to us at Samsung Support. Thank you for being a part of the Samsung family, and we hope that these tips enhance your listening experience! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Extremely better than expected
I love the sound and the quality and the special little features that the stem provides the first time did not like it because it reminded me way too much of the other company especially since the silver ones I really wanted were sold out I had to go with the white ones but the overall quality and sound that I hear from them are some of the best I've ever put in my ears even compared to the over the ear headphones
Verified Purchase
Really good earbuds
I’ve been using the Galaxy Buds 3 Pro and honestly, they’re really good. The sound quality is super clear with strong bass, and the noise canceling actually works great. They fit in my ears perfectly and feel comfortable even after wearing them for a while. The battery life is decent too, and the design looks really clean. I’m happy with them so far!
Verified Purchase
Great sound, noise cancellation & initial fit
These are nice in terms of sound quality and style. The noise cancellation and ambient sound are great. I didn’t give them 5 stars because I often have to shift the buds to get them back comfortable in my ear and to hear the sound most clearly. Even with changing the size, it’s still an issue. I don’t have that issue with a competitor’s buds.
Verified Purchase
Sound Quality vs. Everything Else: A Balanced Look
While the Buds3 Pro boast a noticeable audio improvement over their predecessor, the Buds2 Pro, their overall design and user experience leave much to be desired. The build quality feels flimsy and inexpensive, similar to a budget-friendly pair of earbuds you might find on a platform like Temu. Additionally, the user interface is clunky and frustrating to navigate.
Hi there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand that the new design and features of your earbuds can come with a bit of a learning curve as you adjust to the new motions. We have provided a link to the full device manual to help you with the settings and features. We have also shared a link to the Samsung Support Team if any aspect of your earbuds is not operating as expected or intended. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Good sound quality
[This review was collected as part of a promotion.] Samsung Galaxy Buds 3 Pro are really good overall. The sound is clear and detailed, the fit is comfortable for long use, and they work especially well with Samsung phones. The only downside is that the noise canceling and design may not be perfect for everyone, but for everyday listening, they feel like a solid premium choice
Verified Purchase
Design is terrible, sound incredible-not wearable
Sound is amazing! The fit is terrible. No matter which ear bud cover I used they did not fit well. They hurt the ears, not snug, everytime you use the controls they come out due to having to pull/touch the stem. The older full inside the ear with tap controls fit waaay better! Disappointed and don't understand the trend. They look cool but function is terrible. I am selling mine after wearing once.
Hi there XXXX, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are pleased with the audio quality of your earbuds and we would love to help you with the fit to maximize your daily experience with your device. We haev provided a link to an article to help you with the placement, and another link to a video to help you change the tips to one of the additional sizes included with your device. We also recommend performing a fit test with your device while you are connected to the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
The good one's days
I like the audio quality alot. The noise canceling is amazing as well as when I need to use ambient or adaptive modes. Everything is great about them except for the dongle hanging down like airpods. I miss the old small bud hidden away. The dongle catches stuff. Pulls the bud out of my way and is generally annoying because of my stretched lobes. Otherwise great buds.
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Andy! We’re glad to see you enjoy the exceptional audio quality and advanced noise-canceling features. Those are designed to elevate your listening experience, whether at home or on the go. We appreciate your feedback on the dongle design. Your comments about missing the old small bud design are valuable as well. Thank you again for your insights. They help us improve our products! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Decent sound but bad controls and case
Sound is really good, as with previous version but the new form factor with the stems just do not work well. The controls are cumbersome and do much more to interrupt seating than the previous versions. Also it makes it extremely difficult to place into the case in a dark room. Wouldn't suggest them
Thanks for sharing your honest feedback on the Galaxy Buds3 Pro. We always appreciate getting insights from our users. It's awesome to see that the sound has been great for you so far! The Buds3 Pro offers our best and most immersive audio experience, featuring an Enhanced 2-Way Speaker system. With an improved woofer and tweeter that provides a wide frequency response, you'll be able to hear the intricate details in your music. If you are experiencing challenges with the pinch controls, we recommend checking the attached link, which provides detailed information about the control functions and the best ways to use them. We also appreciate your feedback regarding the design of the buds, as we strive to provide our customers with the best experience possible. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7 smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Are fantastic!
The Galaxy Buds3 Pro in Silver are fantastic! The sound quality is clear and rich, with deep bass, and the noise-cancellation feature works really well. They fit comfortably, even during long use, and the battery life is impressive. Connecting to my devices was easy, and they stay connected without any interruptions. Overall, a great choice for anyone looking for quality wireless earbuds!