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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Jul 26, 2024
Samm samsungloyal
4 out of 5 stars review

Verified Purchase

best design yet.

great design. best design samsung has made from the buds to the case. I do wish eventually we move away from the rubber tips (as sometimes the previous models tips get stuck inside my ear detached from the buds). I also hope for better more sensitive volume control.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Sep 12, 2024
Omarrie
5 out of 5 stars review

Verified Purchase

So much in a small package

Sound quality amazing. All of the AI features amazing. Now I can see what they are saying about me in the breakroom with the live interpreter in my ear lol. Active noise canceling great, but setting it on adaptive I have no need to switch back and forth on sound modes. The fit is amazing

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jul 26, 2024
Naee
3 out of 5 stars review

Verified Purchase

Good but not great

The noise canceling is good, speech is clear through earphones, however the other person on the other side of the phone has trouble understanding my voice with ANC on and off. They fall out if you shake your head a bit. Personally I really don't like the new design.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hello Naee, thank you for taking time out of your day to share your experience with your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are overall pleased with the usage of your earbuds. We would be more than happy to help you troubleshoot the features during a call you have experienced. We have provided a link below to an article to help you troubleshoot at your convenience. We also included a link to the Samsung Support Team to assist you further if this experience continues. With regards to the fit we have provided a link to a video to help you change out to the ear tips with ease as well as a link to an article to help with the positioning of the earbuds in your ear. We also recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Sep 13, 2024
Knight Up
5 out of 5 stars review

Verified Purchase

Hip hip hooray Samsung.

I'm enjoying these headphones tremendously. Sound quality is out of this world and highly customizable. The blades are one of the best Feature around. It allow me to forward, go back and pause easily. The buds seemingly transferred from my galaxy tab to my phone without any delay or issues. I haven't tried all the features the buds has, however, so far I am well please. Great job Samsung.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jul 26, 2024
Jman
3 out of 5 stars review

Verified Purchase

It's fine

Wouldn't use these while going for a run because fiddling with the pinch controls are troublesome. Strange hissing noise when using 1 earbud. My buds2 pros never did this. Sound quality is good, fitment is decent, I dislike the fact that the stem is triangular. More extra fiddling when placing them back into the case. Battery life is enough to carry me an entire day. The LED light bar indicator is kinda cool. Dislike how this funnels me into using only samsung products to get the full potential sound quality with this really expensive product. Overall it's fine

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Jman, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the audio quality and features of your device that are not meeting your expectations. We have a few articles we have linked below to help you with the audio functionality. The touch settings you mention can take some time to adjust to the new movement and usage. We have also included a link to the Samsung Support Team if you have additional questions or would like assistance with any aspect of your device. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Dec 19, 2024
Vidy
4 out of 5 stars review

Verified Purchase

Good sound

Im a samsung fan..i do like these earphones, the music quality is good. However, the left side keeps falling out of my ear when im at the gym. Also, bending over to pick up weights is also an issue as they fsll out. I do believe i have the bigges bud cushon on them. Thats my only concer with these.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Hi Vidy! Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate your insights, and it’s great to hear you enjoy the sound quality of the music! In regards to the left earbud falling out during your workouts, it's essential to ensure that you have the right size ear tips for your ears. As you know, the Galaxy Buds3 Pro comes with different-sized ear tips, and finding the perfect fit can make a significant difference. You want to ensure there’s no gap between your ear and the ear tip, which can help avoid sound leaks and improve overall comfort. Once you’ve got the right tips on your buds, you can check the bottom of the earbuds for directional marks. Make sure the "R" bud is inserted into your right ear and the "L" bud into your left ear, both with the letters facing you. Aligning them correctly can enhance stability. Another tip is to angle the earbuds slightly, so the microphones point toward your mouth rather than straight down. After inserting them, try rotating the buds forwards and backwards until they feel secure. Additionally, we recommend using the earbud fit test available in the Galaxy Wearable app. This feature can help you verify that you have the proper fit for optimal performance. If you have any further concerns or questions, reach out to us at Samsung Support. We’re here to help you enjoy your listening experience! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Oct 14, 2024
Erik
4 out of 5 stars review

Verified Purchase

My experience with the Galaxy Buds3 Pros

I got my new Galaxy Buds3 Pro 2 weeks ago and my experience is amazing. I upgraded from my Buds Pro which I got when they came out but now they were reaching their life limit. I'd give 5 stars rating with no issue but my only issue I'm experiencing right now which kinda sucks is that one of the 2 charging ports on the left earbud burnt or something and left a mark in the actual earbud too and now doesn't want to charge them. All I think went wrong is something with the circuiting to the charging port. Everything else besides that slight issue, in which I plan to fix before it's too late, the build quality is good and all.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Erik, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you have been so pleased by the audio quality and other enhancements made to this device from previous generations. We have provided links to the Samsung Support Team and warranty information to help you when you are ready to resolve the matter of charging with your earbuds. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info

Aug 2, 2024
Ferny
4 out of 5 stars review

Verified Purchase

Excellent Buds.

The headphones are great. The only thing I am not giving 5 stars is because of the shape. They fit good but according to the application that checks how the fit, one of them can not fit perfectly y my ear even after trying the 3 different tips. I know my ears are different and in the one where I can not get a perfect fit, other earbuds had also other small problems. They do not fall and in fact they stay in place even better than the old buds I had, it is just that according to its own application, one does not fit correctly. Sound quality is excellent and the bass is the best I have heard in any of this type of headsets. Do I recommend them? yes!

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jul 26, 2024
GU3RO
5 out of 5 stars review

Verified Purchase

Great for gym. 💪🏋️‍♀️ #FitnessGoals #WorkoutAtHo

I am most grateful for the best galaxy buds I have ever used. They are utilized primarily for physical fitness, their sound quality is exceptional, and they remain within your ear. Despite being worn for 2 hours, I had no issues with adjusting them to my ears.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Dec 29, 2024
JMDUGUAY
3 out of 5 stars review

Verified Purchase

Not as good as the previous gen

Both the case and the buds are SO slippery that I have dropped them so many times since got it. I like the rubbery texture from the previous generation. Also not a big fan of the iPods design with the extended bars. It's not as comfy as the previous bean design which was minimal.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your feedback about the Galaxy Buds3 Pro, JMDUGUAY! We appreciate your thoughts on the design and texture. The Buds3 Pro features an advanced ergonomic design that ensures a comfortable fit, and we are continually working to enhance the overall user experience. They incorporate a canal-type design with an enhanced 2-way speaker and an immersive dual amplifier. The battery has a capacity of 53 mAh and boasts a water resistance rating of IP57. In terms of sound accessibility options, the Buds3 Pro includes Active Noise Canceling, Adaptive Sound, Ambient Sound, and 360 Audio. Additionally, they offer real-time AI features such as a translation interpreter and quick voice memos. We’re glad to hear you enjoyed the previous generation's feel and we value your feedback about that. Your input is invaluable as we strive to create products that meet our customers’ needs! If you have any specific suggestions, please do not hesitate to share them with us at Samsung Support. Thank you once again for your insights! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus