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Verified Purchase
a little help
I need help because i bought a pair of samsung buds 3 and sent in my trade in device and returned the buds 3 for a better personal fit if the galaxy buds 3 pro, I also did the trade in option there assuming i would get my original trade in device back to me, how can i get someone to call me and to fix this?
Verified Purchase
Barely a transition definitely not an upgrade
The ear tips are a huge disappointment. Coming from a smaller slide over collar from the pro 2. To this large snap in place fitting that many people are ruining their ear tips because they are difficult to pull off. The fit is not as comfortable and they tend to fall out due to the design and the weight that protrudes out and down out of the ear.
Hey Bubba, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot the fit of your earbuds for the best experience possible. We have provided links to an article to help you with the placement and a video to help you change the ear tips. We also recommend doing a fit test with your earbuds. We have provided a link to the Samsung Support Team lastly if this experience continues and you would like any assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Great Buds
I really like them, they have a great sound especially if you turn on surround a sound. The ambient sound works well and helps to aid hearing but if in the gym any clink of weights shoots through your skull so I have to go to noise suppression, which I do. Noise suppression works great. Lots of settings and controls to tweak.
Thank you for your thoughtful review of the Galaxy Buds3 Pro, Les! We're thrilled to hear that you enjoy the incredible sound quality and the immersive experience provided by the surround sound feature. It's fantastic that you find the ambient sound feature helpful for enhancing your hearing in various environments. We understand that the gym can have its challenges with external noise, and we’re glad to know that you utilize the noise cancellation mode. The Galaxy Buds3 Pro's Active Noise Cancelling technology is designed to minimize distractions, allowing you to focus on your workout. We also appreciate your feedback on the adjustable settings and controls. The Galaxy Buds3 Pro is designed with customization in mind, so you can tailor your listening experience to your preferences. If you have any further suggestions or questions, please be sure to share them with us at Samsung Support! We hope that you continue to enjoy your listening experience! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Great Sound, but have some design and ANC Issues.
The Galaxy Buds 3 Pro deliver a mostly impressive experience, but there are a few key areas that need improvement. Pros: Sound Quality: The audio performance is top-notch, with deep bass and clear mids and highs. It's great for music lovers. Case Design: The case looks sleek and feels comfortable to hold, offering a premium feel overall. Battery Life: The battery life is exceptional and lasts for a long time between charges. Cons: Hard to Put in Case: The design of the earbuds makes it tricky to place them in the case correctly, which can be frustrating. Light Blade Issue: The light blade feature is inconvenient since you have to touch the tip every time to activate it. It would be much better if there was an option to control this feature directly from your phone. Slow Wireless Charging: While the battery life is great, the wireless charging speed is disappointingly slow, which may be an issue if you’re always on the go. Ambient Sound Issue: The ambient sound feature can sometimes malfunction and make a loud noise, which can be quite uncomfortable. This tends to happen when doing certain tasks like crushing ice in a restaurant, which could potentially hurt your ears. Overall, the Galaxy Buds 3 Pro provide an enjoyable listening experience but have some issues that need to be addressed for a smoother, more user-friendly experience.
Verified Purchase
The Galaxy but 3 pro is amazing.
Galaxy Bud 3 pro has amazing ANC. The sound quality is really much better than I thought. I only issue is the fit is not exactly as secure as I would like. Not to mention, my buzz didn't come with alternate silicone ear buds. Maybe I have to purchase them separately which I think is not good for the money I pay for this device. All the additional features such as oil reception in 360 an audio translation for conversations is very helpful throughout the day.
Verified Purchase
Great Sound but Not Easiest to Operate
The sound and new design is great, but operating the Buds is so much hard. Before you could tap, double tap, triple tap to answer calls, hang-up, skip songs, but the pinch is hard to figure out, and nearly impossible to get right while standing still, let alone while running.
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Sam. It's awesome to see that you love the sound quality and the new design! Our team worked hard to create an immersive audio experience that truly stands out. We understand that adapting to the new pinch controls can be a challenge. With the Galaxy Buds3 and Buds3 Pro, you can control your music, phone calls, and various other features using the pinch control. If you encounter any concerns, there are several simple methods available to troubleshoot. This makes it easier to manage calls and music without interrupting your flow, whether you're stationary or on the move. Please check out the link for helpful troubleshooting options if needed. Your feedback is invaluable, and we are committed to making your experience as enjoyable as possible. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOopBnazuuPvO4guko1haFcmHYHGH7ID2ja23VImGX7bm56qbgn_r smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Awesome buds!
These buds pro 3 are great. They have excellent noise cancellation thats comparable to airpods pro 2. The battery life is pretty great as well. The case is small and it fits easily in your pockets and they look good with the angles on the stems and the led lights on them. They have great sound quality and because of that i havent reached for another set of earbuds since i got these because they are just all around great earbuds. I used airpod pro 2 before these and i prefer these to the airpods now. Only thing is the sumsung buds are akward getting back into the case at first.
Verified Purchase
Good sound, poor stem design
Good headphone, but poor product design. The angular stem made it difficult to put in case, and really easy to drop them. Changing the silicon ear piece can easily rip the ear piece. (Luckily you can change them out to the (3rd party) sponge kind, which can give you better noise cancelling, stay put in your ear, but will cost you extra.)
Thanks for sharing your detailed feedback on the Galaxy Buds3 Pro. We appreciate your insights and understand how important it is to have a seamless user experience. The Galaxy Buds3 Pro are designed with advanced features like Adaptive Equalizer with Galaxy AI, which tailors your sound based on how you wear your Buds, ensuring immersive audio on-the-go. However, we understand that the design elements like the new angular stem may take some time to get used to. To help with the fit and prevent the silicon ear piece from ripping, make sure you follow the instructions for changing ear tips properly. Your feedback is valuable to us, and we're committed to improving our products based on your input. If you need any further assistance or have more questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
It is a good product with some flaws
Noice cancellation is awesome, even at load places it works perfect. however when I try to fix the earbud during a call (maybe I am walking etc. and it didn't fit very good) the touch on the side is too sensitive that it hangs up the phone call immediately. I was on a meeting for 3 hours, and charge went down from %100 to %50 so It has great battery life but again the side touches are too much
Hey Volkan! Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re thrilled to see that you’re enjoying the incredible noise-cancellation features and that you use them for your meetings. It’s truly amazing how well they can block out ambient noise, making your calls and music listening so much more enjoyable even in busy environments. We appreciate your feedback regarding the touch controls. They are designed to be highly responsive to enhance your user experience, but we understand that they can feel a bit sensitive at times. To avoid accidentally hanging up during calls, we recommend trying to adjust the fit of the earbuds from the top rather than the stem. This can help maintain a secure fit without activating the pinch controls. It's great to know that the impressive battery life stood out during your long meeting. The Galaxy Buds3 Pro are engineered to provide a great battery life, allowing you to stay efficiently connected without worrying about frequent charging. We truly value your thoughts. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Almost perfect
Upgraded from Galaxy Buds+ - I miss the ability to tap the back of my ear to raise/lower the volume. The tiny button on the stem is hard to locate, especially with gloves on. Adaptive noise cancelling is really nice, though I wish I had to option to keep the music/content volume going when it detected my voice. If I am walking my dog and I talk to him, I don't need my music to mute.