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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Feb 21, 2025
Allan C
5 out of 5 stars review

Verified Purchase

Awesome buds

Experience immersive sound like never before with these incredible earbuds. Their comfortable design allows for hours of uninterrupted listening pleasure. The advanced noise cancellation creates a truly tranquil soundscape. Enjoy crystal-clear calls with exceptional microphone quality. These earbuds are a must-have for any music enthusiast.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 20, 2025
Sellonis
4 out of 5 stars review

Verified Purchase

Pretty good

If not for the high pitched scratch you sometimes get with ANC passthrough turned on I would give these a 5 but I cannot do that as it weighs be dishonest. The sound is really good and the tips fit ok-ish. No combination of the included tips is perfect and will "pass" the fit test in the app. I have to adjust the buds every so often as they slowly make their way out of each ear.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Nov 24, 2024
JD33
5 out of 5 stars review

Verified Purchase

Excellent product

The sound quality on these is incredible when paired with a Galaxy device. Have not tried it with something else but I wouldn't recommend it as it only has AAC Bluetooth codec connectivity. I really have to say I have a lot of different headphones and the dual driver tech on these definitely works and was noticeable compared to some of my other high-end true wireless earbuds. Can't wait to see what the next gen after this has as far as audio quality. Definitely a home run!

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jan 9, 2025
Denver
5 out of 5 stars review

Verified Purchase

Many improvements, definitely worth buying

I love these. When they first came out I held off on buying them because of the initial bad reviews. I started hearing that many issues were resolved and so I bought them and was pleasantly surprised. I had loved my Buds 2 Pro earbuds, and I honestly love these more. The benefits of upgrading that I see are: improved noise cancellation, improved sound quality, and many very cool little features and tricks these new ones do. Too many to write about here. You won't be disappointed. If you are, return them.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro! It’s great to see you love the improved noise cancellation and enhanced sound quality. We designed the Buds3 Pro to provide innovative features that truly heighten your listening experience, and it’s awesome that you’re discovering all they offer. Your satisfaction means a lot to us, and we hope to hear more from you in the future! If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Oct 24, 2024
Robb with 2 Bs
2 out of 5 stars review

Verified Purchase

Disappointed.

Ear bud design was horrible, the way they fit in the case was weird and awkward to remove or put back in, they dont sound nearly as good as my Buds 2 Pros. Didnt like the stem design, hope they go back to the other form factor rather than copy other product designs. Sent back the earbuds and the case, Samsung said there was no case in the box and charged me for it.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Robb with 2 Bs, we appreciate your eedback on your Samsung Galaxy Bds3 Pro. We completely understand how important the ideal listening experience is to you every day. We have provided a link to the full device manual to help you adjust the audio settings to best align to your listening preferences. This can also help you with the new stem design and the touch settings with this feature. We have lastly provided al ihnk to the Samsung Support Team. You can reach out to them through chat if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Feb 20, 2025
Dave J
3 out of 5 stars review

Verified Purchase

Great news features but misses the mark.

So I want to love these but I feel they fall short. I love the previous versions. The water resistance seems not great. Any time they get a little wet they have a low beeping sound, I mean a bit wet. I love the LED bar and the volume control slide so many features that are great but the fit and finish is lacking. I also kinda hate the iPod knock off look stick with the in ear buds. Still find my self using my probud 2 over these most days.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Dave! We genuinely appreciate your feedback. We see you've highlighted some key aspects that truly resonate with the user experience. We understand you have a strong connection to the previous versions, and we’re glad to hear you loved them. When it comes to water resistance, the Galaxy Buds3 Pro are rated as IP57, meaning they can withstand submersion in water up to 3 feet for up to 30 minutes. If you’re experiencing beeping sounds when they get a bit wet, it might be helpful to ensure that the earbuds are properly dried before using them again. We’re thrilled that you enjoy features like the LED bar and the volume control slider. These enhancements are designed to provide a more intuitive user interface. For the best fit, consider adjusting the ear tips to find the perfect size for your ears, which can significantly improve comfort and sound isolation. Regarding the design, we’re always looking for ways to innovate while maintaining a sleek, modern aesthetic. If you prefer the in-ear bud style, we recommend trying out different ear tips that can create a better seal and enhance your overall experience. Thanks again for your valuable insights, and we hope these suggestions help you enjoy your Galaxy Buds3 Pro even more! If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Feb 25, 2025
Chris R
5 out of 5 stars review

Verified Purchase

Nice buds.

I like the design of the new case. Noise canceling has gotten much better. But adaptive mode has some issues, while it seems to work well swapping to noise canceling. Some noises create a really loud pop that is kinda painful. I give it 5 stars because I love Samsung products.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Nov 4, 2024
R Wolfe
1 out of 5 stars review

Verified Purchase

Didn't work properly within the first week

My phone kept telling me they weren't charging. Put them in correctly or remove the obstructions. Completely useless and they didn't sound as good as my old pro 2's. Now fedex lost them when I sent them back for the trade in program. Ridiculous all around.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there R Wolfe, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it is to have a brand new device that is not aligning to your expectations. We have provided a link to the Samsung Support Team to offer one on one assistance through chat for any frustrations you are experiencing with your Samsung products, and help you resolve this matter you mention. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 3, 2024
Emmanuel
4 out of 5 stars review

Verified Purchase

Great, But...

The Samsung Galaxy Buds 3 Pro offer magnificent sound quality and unparalleled comfort compared to the Galaxy Buds 2 Pro. However, they have some quality control issues, including an unpleasant odor and tearing ear tips. There are reports of white noise with ANC, but this might be fixed in future updates. The STEM design is great, though the triangular pinch mechanism can be tricky. Despite these issues, I recommend these earbuds for their excellent sound quality, especially for Samsung device users, and for those who want earbuds that stay securely and comfortably in the ear. I really hope Samsung fixes these quality control issues.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jan 13, 2025
Jieyan
1 out of 5 stars review

Verified Purchase

Defect product

Defect product. After one month use, constantly failed charging. I troubleshooted. Often times, only one of the two earbuds are charging in the case when the case isn't connected to charger. I didn't realize this issue until one day, my right earbud battery dropped to 5% and stopped functioning.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro, Jieyan. We appreciate your feedback about the charging performance. It is important to us that you enjoy the best experience with your earbuds. The Buds3 Pro boasts an IP68 rating, ensuring durability against dust and water exposure. Additionally, it offers extended battery life, providing up to 6 hours of playback on a single charge and up to 30 hours when used with the charging case. The Galaxy Buds3 Pro is designed with advanced technology to ensure a seamless experience, and we expect them to perform optimally for you. If you're experiencing only one earbud charging, we recommend checking the charging contacts and ensuring they’re clean and free of debris, as this can sometimes impact performance. Additionally, ensure the charging case is fully functional and compatible with your Samsung earbuds. Check out the link attached for additional options to help troubleshoot this. If you’ve tried these troubleshooting steps and this persists, please don’t hesitate to reach out to Samsung Support. Our experts are here to assist you and ensure you have a fantastic experience with your Galaxy Buds3 Pro. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus