Member photos
+3767 images
Verified Purchase
Quality assurance guaranteed
Not usually a review given person but I loved them the day I got them and haven’t stopped using them since. I love that I don’t have to touch them to stop, play, or skip a song and can just say the command. The sound quality is perfect but the only thing I have a issue with is the voice commands, I have to repeat them depending how loud my environment is and it’s irritating sometimes but they work pretty well!
Verified Purchase
Talking to myself
Still getting used to it, the voice/sound adaptation feature throws me off. Not in a negative way, just made me noticed how much I speak to myself when I'm listening to a podcast and the volume automatically goes down because I comment something. To myself. Also, it does have better battery life then the Buds 2 pro. One con is that it's that the case does not have wireless charging capability
Verified Purchase
These sound incredible!
The best sounding buds from Samsung so far. I own the buds live and they're good for quiet areas and when you want to hear your surroundings. I traded in my Buds Pros for these because they kept falling out of my ears no matter what I tried. These buds fit securely and sound amazing. Full balanced sound with punchy bass. Great software and features. The best buds by Samsung by far in my opinion.
Verified Purchase
Needs better noise cancelation
Let's starr off with fitting. I would say they are a 4/5. Reason being that the hang down piece is a little uncomfortable after 12 hours of use, if not longer. Sound is a 5/5 good deep bass and the sound is crisp. My one and only huge drawback from this product is the noise cancelation 3/5. Using these i thought all the Bluetooth would impove as well and for some reason the distance got shorter than the Galaxy 2 Pro.
Hi there Nate, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you, and we are thrilled to hear you are overall having a good experience with the audio quality and comfort of your earbuds. We have provided a link to an article to help you with the ANC setting of your earbuds. We also have provided a link to help you troubleshoot the Bluetooth connection. This connection should be good for up to 30 feet but can be interrupted by walls or other physical obstruction. We have lastly shared a link to the Samsung Support Team if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Good, but....
[This review was collected as part of a promotion.] The buds are good earphones and I enjoyed them for a while. The buds have good noise-canceling and the touch keys on the the buds were easy to use. After a while the right ear bud stopped charging and was all was dead so I would only have one full charged ear bud. Other then that the buds were good.
Hi there ArtSand, Thank you for reaching out and sharing your experience with the Galaxy Buds3 Pro. They offer excellent noise cancellation, convenient touch controls, and immersive wireless sound for both calls and entertainment. We're glad to hear that you enjoyed these features. However, it's unfortunate that your right earbud stopped charging, which affected your overall experience. We appreciate your feedback regarding charging reliability. Thank you for being a part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
1 month review
The noise cancelation is top notch and the sound quality is great. My gripe is the touch controls can be weird to use while having both buds in. I'm not a fan of the stem design. There's a button on the bottom of the stem and it makes Switching songs a hassle sometimes. I prefer the touch controls and design from the original galaxy buds. Smaller and more discrete design over the very noticeable stem from the galaxy bud 3s
We appreciate you sharing your thoughts on the Galaxy Buds3 Pro, Shawn! We’re glad to see that you’re impressed with the noise cancellation and sound quality. We appreciate your feedback regarding the touch controls and stem design. With the Galaxy Buds3 and Buds3 Pro, we’ve included the innovative Pinch Control feature to help make managing your music and calls easier. A single pinch lets you play or pause your music, answer or end calls, and even stop notifications or voice detection features. For switching songs, a double pinch will take you to the next track, while a triple pinch will return you to the previous song, starting it over if it’s within three seconds. You can also customize a pinch and hold to activate a preset function, like changing noise control modes or rejecting a call. We truly value your feedback and are committed to enhancing your experience. If you have any other thoughts or concerns, feel free to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
HW Failure after 7 days torture to get replacement
Device work for only 7 days after arriving and after that the left-side bud stopped working and only hisses a low sound indicated the speaker is broken. Seems like a manufacturing defect. Have spent 1h20min on their call center only to be rerouted 5 times, 4 of them back to the very beginning of the same queue, another to Samsung Home Appliances... Sincerely, feels like I am being tortured for my loyalty to Samsung. Still couldn't get help, any decent support... And the Buds3 are unusable. At this point don't know what is worse, the hardware for failing after 1 week or Samsung Care for torturing for hours asking me to repeat the order #, my name, my address and going in a infinite loop that only Bill Murray can understand... I am in Samsung Groundhog day. I am looking at my Samsung Ultra, my watch, the 3 buds from past editions and now wondering if put this all in a box and send it to KS Choi with a note.
Hello Bill Murray, thank you for sharing your experience with your new Samsung Galaxy Buds3 Pro with us. We understand how important your devices are to you and wanting a superior experience as a customer. If you are near a Samsung Experience Store we do have technicians on site who can take a look at your device and help you resolve this experience. You can make an appointment for this service online and come to see us at your convenience. You can also reach out to our partners at UBreakIFix locations to see what availability they may also have to assist you in this matter. We appreciate you being a loyal Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info UBreakIFix https://www.ubreakifix.com/
Verified Purchase
Decent Product
Earbuds are great sometimes. Battery doesn’t last as much as the Buds Pro 2. During phone calls, callers report an echo during calls. Buds slip out of ears sometimes. Accidentally hang up on calls because you end up pressing the side button when adjusting buds.
Thanks for reaching out, Jason. We appreciate you sharing your experience with the Galaxy Buds3 Pro. It's good to see that your buds have worked great for you but we would like to help ensure you always have a great experience. We see that your battery isn't lasting as long as your Buds2 Pro. The Galaxy Buds3 Pro offer up to 26 hours of playtime per charge, extending to 30 hours with a fully charged case. To help you get the most out of your earbuds, here are a few adjustments you can make. Always store your earbuds in the charging case with the cover closed when not in use. You can also modify the notification settings via the Galaxy Wearable app on your connected phone, or through the Galaxy Buds app if you’re using iOS. If people are hearing an echo while on calls, please ensure your earbuds have the latest software update; if they do, a reset through the Wearable app may enhance performance. For accidental presses, try adjusting the buds from the top instead of the stems. Remember, Samsung products are covered by a one-year warranty against manufacturing defects. We also offer Samsung Care+ for extended protection and support, which can be enrolled during or shortly after your purchase. If any of this persists, please be sure to reach out to us at Samsung Support so that we can further assist. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Fit not improved.
I had the previous Galaxy Bud2 and never enjoyed those. I upgraded to the Earbuds 3 and the reason why I have mixed emotions, the sound is great, but the fit li still not good. I wear the. In a chair because they will fall out if I am active. I have tried multiple combinations of ear tips and none are secure - the bud will fall out. I dare not wear outside. the app only works when the case is open-how do I find the buds in the case if that falls out? I made a gamble upgrading and will continue to use. Also, very little information on how to use the other features available. I am still learning, but the Galaxy earbuds 2 were a great disappointment because of bad ear fit. The Galaxy 3 earbuds are no better.
Hi Murray! Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re thrilled to see that you love the sound quality. However, we understand that finding the perfect fit is essential for enjoying them to the fullest. To assist you in achieving a better fit, we’d like to provide some helpful links that will guide you through selecting the best ear tips. Additionally, we will share a link that outlines the various features and how to utilize them effectively. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear) https://www.samsung.com/us/support/answer/ANS10003393/ (Buds3 Pro features) https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf (Manual) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Defect product
Defect product. After one month use, constantly failed charging. I troubleshooted. Often times, only one of the two earbuds are charging in the case when the case isn't connected to charger. I didn't realize this issue until one day, my right earbud battery dropped to 5% and stopped functioning.
Thank you for sharing your experience with the Galaxy Buds3 Pro, Jieyan. We appreciate your feedback about the charging performance. It is important to us that you enjoy the best experience with your earbuds. The Buds3 Pro boasts an IP68 rating, ensuring durability against dust and water exposure. Additionally, it offers extended battery life, providing up to 6 hours of playback on a single charge and up to 30 hours when used with the charging case. The Galaxy Buds3 Pro is designed with advanced technology to ensure a seamless experience, and we expect them to perform optimally for you. If you're experiencing only one earbud charging, we recommend checking the charging contacts and ensuring they’re clean and free of debris, as this can sometimes impact performance. Additionally, ensure the charging case is fully functional and compatible with your Samsung earbuds. Check out the link attached for additional options to help troubleshoot this. If you’ve tried these troubleshooting steps and this persists, please don’t hesitate to reach out to Samsung Support. Our experts are here to assist you and ensure you have a fantastic experience with your Galaxy Buds3 Pro. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus