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Customer reviews for TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11) for
TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11)
3.9 out of 5 stars
stars
3,222 ratings3,194 reviews
  1. 5 stars48% (1,534)
  2. 4 stars23% (743)
  3. 3 stars14% (439)
  4. 2 stars7% (229)
  5. 1 star9% (277)
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Showing 81-90 of 3,194 reviews
Mar 22, 2026
Reviewer name: Txish
3 out of 5 stars
3 out of 5 stars review

Charitable contributions section inferior to past

bring back Its deductible . This version of the charitable deductions took a lot of extra typing and mouse clicks. very ineffiencent. The past programming was superior. AI generated topics skipped key questions that were hard to find later for more complicated taxes

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 3, 2026
Reviewer name: GlennXYZ
4 out of 5 stars
4 out of 5 stars review

A good tool, but it takes some time to use.

Overall process and use worked well, as usual. I found the import process results to be confusing as presented on the screen. I ultimately figured it out, but not before TurboTax counted some entries twice due to my misinterpretation of the dat and the instructions.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Jan 25, 2026
Reviewer name: Bertreply
4 out of 5 stars
4 out of 5 stars review

Needs better instructions with error fixing

Turbo Tax Home & Business does a good job at helping you to not miss deductions and filling the information in the correct place. The reason for 4 stars is because every year there is an issue with entries that need to be entered or changed. TT finds the issues and puts the actual return itself on the screen, but what to enter in is often not clear so you must go back to the TT input questions and go over each section one by each to figure out what the problem is and what to change to fix the problem. It would be better if TT would supply a link to the section involved. I had entered a 179 deduction with no deduction amount because I was not sure what that figure should and needed to looked it up. Then realized I should not use it, but did not delete the entries which had no amount entered. 2 days later when I finished the return and attempted to file it, the mistake was picked up, but i took me an hour to fix that and one more mistake.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 6, 2026
Reviewer name: MrsB312
3 out of 5 stars
3 out of 5 stars review

frustration

I was charged to file state and then couldn't e-file because it didn't like an answer on one of my 1099- g forms so now I have to mail both forms. this is ridiculous, I put in the correct information . I have used turbotax for years but am so frustrated.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Apr 3, 2026
Reviewer name: BethG53
4 out of 5 stars
4 out of 5 stars review

Great, but...

The only thing I didn't like was being shown my state ID number had changed, that I had to go back to where it was documented on my federal taxes, but not being taken there or telling me where that was. After unsuccessfully searching for 30 minutes, I had to call Inuit for help, and that took 30 minutes. The agent was wonderful and found the place, but it took me an extra hour to be resolved.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 13, 2026
Reviewer name: Mr MH
1 out of 5 stars
1 out of 5 stars review

Turbo Tax use to be good, not very good anymore

They keep changing the software and it keeps getting worse. Only supported Windows 11, but not offered for download via Microsoft store so laptop had to remove SAFE MODE to down load the SW. Can only download the SW, can no longer buy a CD/DVD. They eliminated It's Deductible making donations much harder as there is no way to enter multiple items at a time. When working offline not all the features work properly until you connect online (editing of stock sales and donation entries). On my state return, not all my data from last years turbo tax transferred and I had to retrieve it manually.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 8, 2026
Reviewer name: Rw53
5 out of 5 stars
5 out of 5 stars review

Used For Many Years

I have used this for years, still a little confused on what may be required each time needs to be a little more in "English", a definition no IRS talk. Overall like using. Also, I use Quickbooks, but find that the catagories I put items in to on Intuit Quick Books are not the same as IRS forms and I have to combine items.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Apr 1, 2026
Reviewer name: Coolbrez17
3 out of 5 stars
3 out of 5 stars review

Turbo Tax has glitches with Military/non mil pay

In general I am happy with turbo tax. What I am not happy with - is its ability to handle military spouses who work in a state with state income tax. There is no state where an Active Duty Military - who state of domicile is elsewhere - that has to pay income tax in a state just because they are stationed there. Having to go create a whole other tax return with just the military spouses information - in order to get a state tax return - which then cannot be filed electronically - because she can't file the federal return that had to be created just makes the state tax return work - is ridiculous. It feels like be discriminated against. Having to file a paper return and wait 12 weeks for a refund is not reasonable.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 1, 2026
Reviewer name: T3rr1
3 out of 5 stars
3 out of 5 stars review

VERY FRUSTRATING

it was very difficult to get started. i followed the "Let's get started" it was so difficult to get to the steps to install and activate my software where I enter my license code. NOT USER FRIENDLY. Turbo Tax shouldn't be trying to sell me what I've already purchased. VERY AGRIVATING! I've used Turbo tax for many years and all I can say is you make it more difficult each year. I'm really thinking I may want to quit using Turbo tax.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Apr 25, 2026
Reviewer name: Shad 08
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is truly awesome.

The process is extremely simple and no room for errors. It guides step by step and it shows all the options and the likelihood of them being applicable to you. It also explains- in a different window what they mean and how they apply with examples. Extremely easy system. It does an error check at the end and takes straight to any discrepancy, if there's any so you can revisit it immediately without having to search for it. It's compatible with my desktop pc and downloads quickly. It also informs you as soon as the IRS and state accept you return transmission. I have been using it for over 20 years and I save 100's of dollars annually on preparation.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854