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Customer reviews for TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11) for
TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11)
3.9 out of 5 stars
stars
3,222 ratings3,194 reviews
  1. 5 stars48% (1,534)
  2. 4 stars23% (743)
  3. 3 stars14% (439)
  4. 2 stars7% (229)
  5. 1 star9% (277)
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Showing 71-80 of 3,194 reviews
Apr 5, 2026
Reviewer name: llllll234456e567756
1 out of 5 stars
1 out of 5 stars review

getting worse each year

very buggy, got into strange lop if you went back and fixed something. Also it always generate extra forms even though you went back and cancelled the entry. make you wonder what other excess info it is generating. feeling less and less trust as I use the product.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 6, 2026
Reviewer name: Tony Oh
4 out of 5 stars
4 out of 5 stars review

Data Entry. The, rinse and repeat.

Data entry is, seemingly, designed to force people to use Import. Manual entry requires several extra steps, each time, just to start entering the data. Data capture is inconsistent. Almost every "error" I had to correct was based on the program not carrying the data from one form to another. I don't want to pay to e-file my state return. TT made pay a price to eventually get to Print State; it wanted to default to e-file.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 22, 2026
Reviewer name: Revolting Taxpayer
4 out of 5 stars
4 out of 5 stars review

Expected more for the price an longevity of the sw

Don't like the interface changes. It costs a person time when the screens fundamentally change from year to year. Disappointed in the disfunction in the brokerage download. That used to work well and saved time in past years. Had to manually re-enter all of it.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 6, 2026
Reviewer name: hold up filing issue
5 out of 5 stars
5 out of 5 stars review

Glitch in electronic filing preventing filing NYS.

I am on hold to speak to a rep because I cannot file my NY State return electronically now. Turbo Tax didn't have final forms for NYS when I filed my Federal return electronically on February 2, 2026.when the final NY State updates were ready you wouldn't let me file the state return electronically because the program would not allow it without the federal return, which had already been filed and accepted. The glitch in your program is blocking my filing of NY State.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 22, 2026
Reviewer name: Number 5 is Mine
4 out of 5 stars
4 out of 5 stars review

Long time user

I have been a Turbo Tax user for several year, probably 10 or more, and this year was the easiest year. However, they really need to explain things a bit more and ask more questions to avoid having to go back and fix "errors." Items such as details on a K1 or needing an IRS pin number, things that are not "normal" for most people. I do love that I can still do my own taxes, and those of my adult kids all on one program.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Apr 14, 2026
Reviewer name: BluesMatt2025
1 out of 5 stars
1 out of 5 stars review

TurboTax 2025 Home & Business issues e-filing

I have been a loyal TurboTax user for many years. Each year, it feels like it gets more and more difficult to purchase the software and to do my tax return. For years, I have always e-filed my federal and state returns. This year, TurboTax would not allow me to e-file because there was a 0 on line 27a of Part II on the Profit or Loss from business form. I could not figure out why a 0 would prevent me from e-filing. I was forced to spend $60 and had to wait over 1 hour and 15 minutes for on-line support. In the end, I was guided on how to remove the 0 and then I was able to e-file. To describe this experience as frustrating is a huge understatement. I had to spend extra money and a lot of extra time just to get my simple tax returns done and e-filed. I will say the woman that helped me online was great and was able to figure it out, but it took even her, an experienced TurboTax support person of 5 years, quite a while to find and fix the error. I greatly appreciate her help. However, I am very disappointed in the software. I am using the Home & Business version running on Windows 11.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Apr 28, 2026
Reviewer name: flind88
5 out of 5 stars
5 out of 5 stars review

TurboTax Is My Tax Reporting Tool of Choice

TurboTax gets the job done. I have some complexities like K-1s that raise topics that aren't fully covered in the TT Home & Business product but it gets me close enough to find other answers myself. It also makes it easy to cover my wife's small business. I have used the product for years and am comfortable with the user interface and process for completing my return. I will continue using this product in the future.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 3, 2026
Reviewer name: GlennXYZ
4 out of 5 stars
4 out of 5 stars review

A good tool, but it takes some time to use.

Overall process and use worked well, as usual. I found the import process results to be confusing as presented on the screen. I ultimately figured it out, but not before TurboTax counted some entries twice due to my misinterpretation of the dat and the instructions.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 2, 2026
Reviewer name: ecfrank
1 out of 5 stars
1 out of 5 stars review

Turbo Tax is awful

had heck ting to get the newest copy your website would not allow me to update my visa and once i did buy it it did not get credit to my account instead I received an email asking me to update my payment so it could be charged for what I already had and then an update lost the links to my filled out Tax return and I had to manually find it and open it so TurboTax would know where it was all in all i wasted over a week working thru problems with TurboTax it was a waste of money in fact all the work I had to do to get my taxes done I figure TurboTax owes me but I will not hold my breath cause y'all think you are good, your noy juts better than the alternates I had time to look art i will definitely be looking for more next year.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Apr 13, 2026
Reviewer name: 1095A1095a
3 out of 5 stars
3 out of 5 stars review

Unhappy with handling 1095-A

unhappy with the way it handled a 1095-a. I copied and entered the form as I received it, and Turbotax would not let me transmit until I edited it. I actually had to remove some entries, then change zeros to blanks. (I had 3 entries in column A, and zeros in those 3 rows in columns B and C. I couldn't transmitt until I deleted al zeros, and deleted the 3 entries in column A.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854