I've been using Home & Business for decades. The last couple years, I've run into issues that were new to the product that has caused some frustration. This year, I was e-filing my return (more than 1 state), and walked through the entire process including payment. When I went to transmit my return, I received a notice saying I needed to install an update before I could transmit. I had to perform the update and then repeat all the steps for filing over again. The second time, I went to transmit and received a notice that I had a field marked as estimated. Then I had to fix that. Finally, I was able to transmit. In the past, you would do a review, correct errors, then the software would ask you save. After that, it would tell you to do an update, save again. After the updates were installed, you were able to file the return with no rework. This was extremely frustrating. Other than that, I was happy with the product. All the forms I needed were available and the state forms were easy to complete.

I had trouble entering interest and dividends from my Charles Schwab accounts. I have over 5 accounts. The import screen and the company title do not include the account number. I have a hard time verifying that all my accounts have bee imported. I also was able to enter 2 accounts twice. I am very unhappy with importing accounts from by stock brokers

Turbo Tax has gone down hill since I stare using it. There were a few items in investments that were so unclear as to how to file it. There were things on my 1099B that were not options on the Turbo Tax forms. I also don't understand why I couldn't upload supporting documents to my return instead of having to mail them.

I was pleased with the assistance in filling out my taxes but perturbed by the continued prompts to efile state taxes and had difficulty just downloading the state forms for mailing. I have already paid for Turbo Tax and do not like that it keeps pushing me to efile my state taxes and have to pay an additional fee.

Double clicking an existing 2025 return failed to load screen. Had to instead quit TurboTax, then launch just the app. Once app loaded, open file of tax return. Bad. Have an Arm/M1 based mac. Was forced to install Rosetta to get TurboTax running. This is NOT good. Rosetta does not "uninstall" and I was keeping this mac "clean" for work reasons. You guys lazy.

I'm a Turbo-Tax customer for over 20+ years. This is the first time that the software failed miserably. 1) The first problem was it wouldn't report what the error was. I contacted Technical Support (twice) for help. Although the technicians diligently worked with me to ascertain what was wrong, they both concluded that I had to start over. 2) During the second attempt, I was not able to IMPORT any of the 1099s from financial institutions for the search mechanism would not report any of the them.

TT handles most of the standard issues. I have some non standard issues with investments, LLC, and self employed health insurance. TT does not automatically review these. I understand what needs to be done so I can look for the forms that I need to maximize my tax deductions. Most people would not know what to look for and would miss deductions. I have raised this with TT for years but nothing has been done to correct the forms and process.

I still like this program, but have the same "complaint" each year... While I know that the math is correct, I never seem to be able to feel confident that I'm covering ALL my bases in terms of my business expenses, etc.! TT used to offer an external review of the return; now they offer "live advice", but I can't see anything that tells me that they actually review my form! It's the little thing like that which keeps me from max-ing out the review.

You buy the initial product and then they charge you for state tax return and charge for audit defense and charge and charge and charge if they can. Typical offer a basic product at a low?? price and keep tacking on fees after the purchaser has committed time and resources. Typical stunt

I have worked with 2 turbo tax experts to try and import my 2024 turbo tax to my 2025, turbo tax software couldn't find it on my computer, the tax experts could't find it either. So I couldn't import. why didn't it save, I pressed the save button before I filed and it didn' save it - its lost. what do I do now? Im using iMac desktop computer - Please help