Very confusing when you've completed a section, then you request verification of documents we should have been aware of BEFORE the time was spent in the completion mode.

Night before the filing on 14th, i was stuck at one point and can't proceed. I took the option of live support. I ( we0 don't know how obstacle was removed. But any way it works. This is the first time I got live help, it works nicely. Thanks.

I've been using Turbo Tax since 1988 and its good tax software. If something was unclear, all I had to do was call and ask or message the community; always got expert answers.

It was a detailed and somewhat tedious process but all was pretty self explanatory although I did not understand one section of the return but a quick phone call you the help desk got me right back on track.

I've used TurboTax for many years and I plan to continue. It's easy and intuitive to use. I'm confident that it assists me to find the maximum allowable refund.

suggest that reporting accrued interest be a more direct question at places that amount onto the appropriate line and deducts it from payable non-taxable interest.

SOME WORKSHEETS DON'T TRANSFER PROPERLY TO SCHEDULES AND FORMS. MUST KNOW WHAT YOU'RE DOING TO SELF CHECK ON GLICHES, which are sometimes not updated even after reporting it.

TurboTax is getting harder and harder to use. Difficult to import from financial Institutions. TurboTax doesn't fill in a lot of the forms completely even though info provided. Cost continues to go up which is irritating.

The software itself is straight forward and fairly easy to fill out. Be sure to have all your necessary docs ready and it shouldnt take too long to finish

Overall I like TurboTax. However, after filling out data and then later finding an error, it takes an act of Congress to find and return to the page where the data was entered.