easy to use. helpful prompting. review is a little under featured in terms of guidance re what or where to enter. like how it uses info from other years filings.

Turbotax prompted me on a possible deduction I never would have known about - costs related to a new car purchase. The amount that this deducted how much I owed in taxes more than paid for the cost of the tax software itself.

Your product could not handle 1099-Q forms this year. First time in 20 years I have experienced such poor design without a fix. Why did I have to look for solutions for 2 hours, when there wasn't one. Final found in an email thread. No solution.

Once again, the software would not install as last year. The software processes have gotten more and more clunky, not intuitive, and require many additional steps. I've used it for 35 years but no more.

ITS GREAT! It very user friendly and i have used it for over 20 years. There are some aggrating moments interfacing one TurboTax offer with another as explained below.

It was easy to use. I loved how it guided me through everything and told me how I was doing every step of the way. I will use it again. I think you don't need to upsell at every turn however. It's really annoying.

The last step had a little confusion. the form from EMPOWER TRUST COMPANY LLC don't have 15b. the state is VA. but I had to change it to CO, them make it work.

We have used TurboTax Home and Business for many years. We trust it and find Turbo Tax easy to use, accurate and extremely reliable. TurboTax is a great product!

I think you need to incorporate more AI. I think rather than importing information from a financial institution, for the most part I should be able to drop a pdf of a statement from the financial institution and use AI to complete my taxes.

I don't like doing taxes; nobody does. But TurboTax gets me through it each year -- and has for at lest 15 years. It never makes mistakes. Sometimes I do, but it catches it for me. I wouldn't use any other tax preparation software.