I had to do my taxes 3 times. The first time TurboTax unexpectedly quit and I lost all my info. The second time I was able to do my federal return but because I'm in a RDP needed to change my filing status for the state return. I opened a new one to confirm how I should file because selecting RDP after selecting single is not an option and then it overwrote my info so I had to do it a third time. Then I had to print out my state return because it won't let me e-file it separately from the federal one, but doesn't tell you that until after you pay for it. I paid for the state filing twice but couldn't use it.

A couple of areas are not as clear as they could be. Caused me to do research to figure out what was being asked. Also in the MN property tax refund form you ask if the tax increased over $100 and was over 12%. I said no and you said good, you get a refund. Knowing MN, they would not give a refund unless your increase was more than 12%, not less. Please check it out.

I still like this program, but have the same "complaint" each year... While I know that the math is correct, I never seem to be able to feel confident that I'm covering ALL my bases in terms of my business expenses, etc.! TT used to offer an external review of the return; now they offer "live advice", but I can't see anything that tells me that they actually review my form! It's the little thing like that which keeps me from max-ing out the review.

You seem to be moving the UI towards one optimized for phones and suboptimal for desktop. Giant buttons instead of simple items to click. Just making the buttons smaller would help a lot. I'm using a 24" monitor and the buttons are huge. I've using TT for many years and this is the first year where I felt your UI was making it harder for me. I can't be the only person left using a desktop system.

I have been Turbo tax customer for more than 10 years. Had excellent user experience in general. When filing tax for 2025 found few minor defects. 1. Missing end of my first name when importing tax return from 2024 in PDF format. 2. When entering address in 1099-R I cannot add any character as first letter on the left. I always need to add new characters at 2nd letter from the left and delete the original first letter.

There needs to be an option to open without updating the program. Especially when you want to open the previous years program to see what was done. This is very frustrating when checking to see how you reported business expenses for the previous year.

the app definitely helps. However, I don't appreciate the fact you don't even bother to support software versions even a few years old. There is absolutely no reason whatsoever my few year old computer/os shouldn't be able to do basic things like a simple tax/forms app. If you're gonna do that, especially to lower income people like me, then you better be buying me that new tech since you insist everybody must use the newest stuff. Not everyone can easily afford that like your devs/execs that made this dumb decision.

Overall continue to love the TurboTax Home and Business product. I have two recommended areas of improvement: 1) provide a search option to search forms and the tool for specific keywords. This would have saved me over an hour of frustration and an ultimate call to your technical support to find where the new 2025 SSA tax deduction was being addressed. 2) there are still bugs that show up in the final review that the Interface did not ask me about during the input process that I had to struggle with, namely depreciation on a second vehicle that was used for my wife's business. It was in a crazy loop and I finally found a way out.

It works for me and I did 2 farms, a real estate investment, and an out of country filer. I've only found a few things where it does'nt ask proper questions to get you to the right form.. One being schedule FC-a on the Wisconsin form and another that doesn't give you a way to enter info on the first page of 4797.. Otherwise it works well.

I've used TurboTax for many years and always have found that the process is very understandable and thorough. It is easy to file federal and state returns, and I'm kept informed of the progress. Every time I check the prepared file, I find it complete with all entries totally accurate.