I'm not sure whether this was a compatibility issue, but the software felt glitchy at times. The biggest frustration was the user experience. I had to switch between Forms view and EasyStep multiple times because the explanations for certain errors or corrections were not always clear. Then, when I switched back, it did not always return me to where I left off, so I ended up repeating steps I had already done. That got annoying fast. Another issue was the constant feeling of being upsold. For software I already paid for, there were still too many prompts for extra-cost features and services. It made the experience feel more like I was being nickel-and-dimed than simply using a product I had already bought. My spouse also mentioned how often the software seemed to need updates and questioned why there were so many. That said, it still gets the job done, and overall I would call it an okay tool for doing taxes. I just expected a smoother and more straightforward experience for the price.

It works with me. There are some difficult questions that TurboTax asks but it has info box that you can read on what the question means in detail. I can also google the questions and usually can find the answers to it. It's not easy but it's manageable. We use it every year and we are grateful for this program that helps us through Tax return.

I have used TurboTax since the beginning of TurboTax. I started using TurboTax because I kept getting audited. I have never had a problem since I started. I love it. Give yourself the time to take your time! Its really not hard. Just answer the questions correctly, If you don't know the answer, don't guess, find it. Worth every penny of savings they provide!!

This year has bugs with the Education Credits. I called to report. I had to waste time going through Turbo Tax if this, then check this. We did that. The issue was the flow of answered questions. "Yes", pursuing degree on the required page flowed through as "no" on the page that mattered to the calculation. After all that, I get the response that, yes, this issue has been reported. Then I get a closed ticket and request for my opinion. I go back in, and it is not fixed. Urgh! No. Ticket should not be closed. I call a few days later to ask if same issue is showing on Deluxe as the Home and Business. Again, some runaround... may I see your screen. yes, on so on. Issue, not resolved. Finally a week later, I think, maybe if I use step by step instead of forms input. mmm I removed the 1098-T links, deleted the people and student worksheets and used the step by step method instead of forms. It worked. I still haven't heard if Turbo tax has resolved the questionnaire flow issue. And then, I just filed my return (the 3rd), after my mom and daughter's, and it tells me that I have used all 5 of my federal filings which is not true. I have 2 more to file. I hope that will not be another time sucker to fix, but I'm not holding my breath! Ok, it's filed, but it wouldn't let me print without telling them why I don't add their live audit/audit function....mmmmmm See above.

Was very compilated this year having to get windows. also getting the program to download was so hard was about to forget using turbo tax after using this program for over10 years. i hope next year is better With the problems this year was hard to give a high rating.

I love the product overall and have used it for years. I used Home & Business for 2025. I do have two areas that i would love to see improved. 1. While in forms view, it would be great to be able to "drill down" on the figures by clicking on them and going to their source calculation. For example - It took me a while to find the source of an item on the Medical expenses worksheet. I had some consulting income (1099) and employee income (w-2) and $20k in Medical premiums (Medicare) and expenses. The item was on the Medical Expense Worksheet line 2.o. It took a while to figure out that it is the net result of schedule 7206. 2. Medicare Premiums/Medical Expenses while self-employed - get duplicated when added in the SSA-1099 section and Itemized in Schedule A and listed in Schedule C.

As I have for several years, I purchased my download of the Turbo Tax 2025 after having received and organized my tax documents and all foreseeably necessary documents. I downloaded the program, entered data, double checked, and submitted my taxes smoothly. The download was completely compatible with my desktop and OS. Working with the program was convenient and easy.

Buying the desktop software was a mistake, since when you call for support they cannot see your desktop screen. This is a major deficiency in the program. In the future I will buy the online version of software. After calling support, I was placed on hold for several hours after being referred to another support person who was a big help.

I have used TurboTax for more than 25 years. I always get accurate results and have never been audited. This year I had a minor problem - I indicated in the program that I wanted it to maximize all authorized IRA contributions. My wife's SEP IRA contribution was calculated exactly right. The program said I might be eligible for an $8000. traditional IRA contribution. After having the calculations made it said I was not eligible for that contribution since I am retired and not employed. However in the worksheets for the return, it indicated that I HAD made an $8000 NON-deductible Traditional IRA contribution which I had NOT made. I did not discover this until AFTER I filed my return. Fortunately, it did not affect my return for this year but I believe it could have caused me problems in the future by making a non-deductible contribution to a Traditional IRA. Fortunately I have been able to reopen my tax file and find the places where the non-deductible IRA was recorded and change it from $8000 to zero. I re-saved my return after these corrections. So when my information from this year is imported next year this error should not go forward.

The software itself if OK, but it is unconscionable that Intuit deisigned the software to require the ultimate or penultimate version of macOS, given that Apple purposefully makes newer versions of their software incompatible with slightly older versions of their hardware. That is, using TurboTax required a software that required a new computer purchase! There is nothing that special about TurboTax what would make purchasing a new computer required. If Intuit keeps up this practice, then this is the last year I will be purchasing their software. And have been using their software for over two decades.