The new box below the spouse's SSN on Form 1040-SR is not checkable, even though all instructions were followed to do that. I was the IRS Electronic Filing Coordinator from the beginning of electronic filing and every year since until they discontinued that position, but continued as a Sr Communications Specialist. Now retired. Some of the information input in the software has improved a bit for the 2025 returns, but a bit repetitive. One place should be added, and that would be a place to indicate the date a business is closed. In my case, I closed my Colorado Mountain Drumming Business on May 31, 2025. That would explain the decrease in Income and business expenses after that date. Also, the business expense itemizations should better align with the Schedule 1040 C. It does come out in the proper boxes on the form, but it is very hard to categorize the expenses into the form listing.

I've used TurboTax for many years (probably top 5% of all your user base) and I love the product and have always found it useful and relatively intuitive. However this year (and I think last as well), I became extremely frustrated with having to enter information in my state tax return that should have been known by TurboTax. This created a lot of additional time flipping back to my 2024 return (128 pgs) looking for info and hoping I got it right. Yes, I know this is the 2024 return, but you accessed this return in order to populate my 2025 return in the beginning - so yes, you do have access to this information.

While I have used the product faithfully over the past 30 years. Intuit assumed everyone would only opt for the cloud version, NOT ME. I wanted the downloadable version and the management team made it near impossible to find the downloadable version. I think their practice of moving everyone to a cloud based solution is for the birds.

I've used Turbo Tax for over 20 years with no problems until I got remarried to a person who didn't have a Social Security Card. Wo I submitted a W7 for a TIN but had to do this through the local IRS office. I did get the TIN number a few weeks later and was left with the option of having to do video interview to verify my wifes identity. Which we had done when we went into the IRS office. We got an acknowledgement verifying her ID but Turbo Tax wouldn't allow us to resubmit and apparently doesn't have an automatic was to communicate with ID ME. After another IRS appointment we were told that we had to physically mail in the Turbo Tax 2024 paperwork to Ogden, UT. We did and our UPS Tracking confirmed that it was picked up at the PO Box. That was six months ago. We have not received any communication from the IRS about even it being received. After a couple of more months we set another IRS appointment and were told that we should just resubmit the electronic form. Unfortunately, the IRS wouldn't accept the form now that it is late 2025. So, I set another IRS appointment and they over the course of 1 year, even the IRS couldn't tell me where my Tax Forms were. They recommended that I mail it back in a Fourth Time. I came prepared with the updated form and the Portland Office mailed my form in. Moving on to filing for 2025 I'm stranded because one of the questions that is being asked is what my AGI was for 2024 and since the iRS hasn't gotten to my 2024 forms 2025 was REJECTED. Seems like a silly thing to uphold my Refunds. Turbo Tax has a long way to go dealing with Immigrants coming into our country legally and doing everything that they can to do it right we are getting penalized for Turbo Tax not getting the notifications from ID ME that should've immediately allowed us to move forward. In addition, holding up future returns because of the ADI question is absurd.

Some entries in rental property, maybe other places, didn't have context menu selection of details. when transferring previous year to current, those details are really helpful as a reminder of what list of things to enter, dropping those would be a big loss. Feeling pushed to on-line version, I don't like that.

many aggravations. 1) was told to buy non-resident state tax returns when total income was $320 in that state, way below reporting threshold. 45 minute wait for customer service on the phone to try to resolve. 2) my son has 529 and all of distribution goes to tuition and room and board, which should be tax free. but 1098-T does not report room and board, so difference beween 1098-T and 1099-Q was reported as unearned income and taxed at my rate. no prompt to enter allowed payments not included on 1098-T. big undeserved tax bill!

I have been suing TurboTax for 25 years plus. It is a great product. The 2025 desktop return was a little glitchy, I did an update and all my data disappeared! Monique with tech support was great and was able to retrieve my data, roughly 10 hours worth of input. Also, the State return got into an endless loop, I was able to download software fro that removed all state returns and then proceed.m Turbotax

Very late rental depreciation release with inaccurate update schedules and poor communication. Update release notes were discontinued several years ago for some unknown reason, making it difficult to know what is being updated any given time. Why was this discontinued? You know what is being updated, so just share that with users so I don't have to recheck everything. The questionnaire for WA state tax filing needs to be updated to screen WHETHER or not you NEED to file BEFORE you install WA state. The only way around this is to click "do it later", which implies it is REQUIRED. It is not, in most cases. But you have you use your free state to find out you don't need to file, which doesn't make sense. I need to use the free state for a non-resident tax filing in OR--not waste it telling me I don't need to file in WA. Seems like Turbo Tax is more interested in selling upgrades instead of fixing bugs. I see no results from provided feedback.

I encountered an error based on a depreciated asset (vehicle) that was traded-in. I attempted to use the help with no success. I turned to ChatGPT to analyze captured images with the error referenced. There were several corrections / multiple attempts required to get the AMT and Depreciation to balance.

Appalling. Your Form 1116 for Lump Sums is broken. Stops calculating after line 16. Paid to file State a rip off fee and then found out can't file anything electronically because your form 1116 is broken and needs override. Took 8 hours longer because of your broken software.