The best thing that I liked about this year's tax return is that I was able to pull all the information with the exception of a few banks all of the interest in all the dividends and all of the sales of stock and we're automatically transferred into the return I feel that is great. I also sent in a note about my state income tax and you charging me $15 to file it I do not feel this is correct tha thank you. thank you.

The reason I have given TurboTax a high rating is because of the expert advice that needed. From past experiences I should have known not to try and itemize because it always is time consuming and somewhat frustrating. I am always better off financially going with the standard deductions.

Very confusing.... been filing my family tax returns for going on 40 yrs and never experienced so much confusion. What with "$40" for "tax preparation"... we already prepared the return... to a long time due to a lot of confusion... but we got thru it... now $40 charge for "tax preparation".... WOW!!! Very disappointed.

This is the second year in a row that I have been unable to file online because the PIN in your software does not match the IRS records. I am very frustrated and don't know how to resolve this. I don't like filing through the mail, and I feel I've wasted money paying for this software again.

I have used Turbo Tax for over 30 years. I find it easy to use and have never needed to use their expert services. I like the feature that exports the previous year's tax return making it easier to prepare my taxes. I mostly only need to change the numbers.

I had the most difficult time with 2025 turbo tax addition. First, it was not compatible with my computer running windows 10. When I tried to bring over my 2024 PDF return I was on the phone for hours speaking to people who where not technically competent. I finally found a person who was IT savvy and made it happen after 2 hours

I did not appreciate the confusing final filing message stating I could not file as yet. It was referring to an unfinished state tax return but it appeared as if you were not going to let me efile my federal return. The older versions of Turbo recognized that Washington State is a non-income tax state but your new versions cause a lot of unnecessary steps by not recognizing this fact upfront. Hope you can adjust this in the future.

User experience still feels early-1990s-like, and the persistent bug of not calculating the mortgage deduction correctly has persisted for at least the past 3+ years. I have to hack it every single year to apply the 750/1M limit correctly. Have been a loyal customer for > 20 yrs, but doubt I will use again next year.

This was the most difficult time i had completing a return. Stop asking to download information it should be a one time question. Just bring forward information from prior years and stop unnecessary jumping through unnecessary screens lots easier last year. stop trying to sell your product throughout the software once is enough

I efiled the 2025 federal and two state returns. All were accepted by the taxing agencies. Now I have to amend all three returns. TurboTax says I can't efile the state amended returns because they were submitted using TurboTax but not efiled. TurboTax is inaccurate, totally wrong. The return copies include the notices of acceptance. It is a big ordeal to have to mail three sets of dozens of redundant pages.