Some parts were very detailed in explaining things with concrete examples. Those were very good! Other parts were very limited and we had to research a lot. Please keep providing more and more explanations on definitions of items and where to find them. AI trying to change my words as I type this review is BROKEN and it keeps changing to words that don't even exist and I have to retype. Do NOT PUT AI in this. It's already buggy and complex. Please don't make it worse. For Depreciation, you should recommend the type of depreciation scheme since you already ask for the date. For the K1s, please don't make use input multiple K1s in TurboTax for a single one we actually receive, because more than one box is selected for 1-3. You can program that to separate it. Having to manually separate makes this hard to read, because the entity is the SAME, and we cannot tell which is which without hitting "edit" (which is nerve-wracking). Please allow us to have TurboTax local file nicknames of certain items, like I have two 1099-INT from the same entity, but it looks the same unless I hit "edit". This makes it really difficult to check our work. Thanks for asking us for improvements!

This year has been complete nightmare. Your system cannot handle the tax information completely, has trouble downloading the prior year's return, drops some of the comparison yearly numbers, cannot complete the sale of a business use auto without screwing up the gain or loss

Is it me, or is Turbotax getting more complicated and controlling? Didn't like the fact that the software added my residence state as a required default for my state return, which doesn't require residents to file a return. I file a non-resident return for another state, and I had to keep toggling from the window that says "see amount" to see the real status of my state return. That was irritating.

The TurboTax Home & Business - Desktop version worked very well for me and was stable (did not crash or get hung up.) The user interface was familiar from my use of TurboTax in prior years, and provides both an easy step-by-step question and answer interface, and a separate Forms view that permits direct inspection and data entry/corrections capability. In a few cases the questions asked was kind of vaguely stated, but there were often explanatory pop-ups that could provide more explanation. I also ordered the Live Tax Advice where I could request a phone call to talk to a live human tax advisor, and that was a very helpful feature I used about five times.

#1 Sometimes I get into a loop where trying to correct the issues discovered during your review, #2 This year the NYS return did not ask me for the Star credit for property taxes. I eventually found where to enter the credit, but I had to search the Forms view and look through a bunch of potential entries before finding it. Also would have been great if, during the review, I was asked if I had entered the Star credit. #3 Your help site lacks detail. I suspect because you want folks to purchase additional help.

The Turbo Tax desktop app direct debit feature is just broken for Bank of America accounts. My account was opened in CA and I have lived in WA for 4 years, BofA does not change your routing number after you move, yet TurboTax would not allow me to use the direct debit feature despite all of my bank info being correct. This is a blatant oversight by Intuit & TurboTax and is not acceptable when the fee to use Turbotax is $175, while Intuit lobbies the IRS to reduce e-filling options.

I have been using this program for years and this was the most buggy version I have seen. It did work in the end but given that I am not only work in the financial arena and also manage a team of Software Developers for a mid size bank and yet I still had issues completing my taxes says a lot. To add insult in injury, I always buy the home and business version and this year, I had to buy another version to complete my mothers estate taxes Ironically, it appears that the cost of the Turbo Tax Version I needed was more than the taxes owed.

TT failed to add a needed form to my return for Business Auto Expense. Had to add manually. Also, TT has no provision for recording an IRA RMD for account that didn't have a distribution, but it's value must be included in my overall RMD for the year. Tried to add a substitute 1099, but it wouldn't accept a zero distribution.

This question is poorly worded and almost led me to file a very inaccurate tax return: "Are you a U.S. citizen who lived abroad in one of these countries in 2025?" I identified as a U.S. citizen, and selected "Yes" for me and my wife. I only caught it after reviewing the entire return in the forms. Technically teh question is correct, but it is very poorly phrased.

I have been Turbo tax customer for more than 10 years. Had excellent user experience in general. When filing tax for 2025 found few minor defects. 1. Missing end of my first name when importing tax return from 2024 in PDF format. 2. When entering address in 1099-R I cannot add any character as first letter on the left. I always need to add new characters at 2nd letter from the left and delete the original first letter.