Please fix the pay by credit card feature for paying for e-file of state return (or better yet include it in the price of the software. I was unable to use my credit card despite getting live help and trying multiple cards. This resulted in having to spend an extra $40. Seems like a scam by Intuit/Turbotax, which I am reporting to our state AG.

Many items are not as intuitive as in past versions. Help topics are not intuitive at all. I cannot find within the desktop version where to file an extension. VERY FRUSTRATING COMPARED TO PRIOR YEARS. I dislike having to sign in within from the desktop version in order to search help topic.

TT failed to add a needed form to my return for Business Auto Expense. Had to add manually. Also, TT has no provision for recording an IRA RMD for account that didn't have a distribution, but it's value must be included in my overall RMD for the year. Tried to add a substitute 1099, but it wouldn't accept a zero distribution.

Very late rental depreciation release with inaccurate update schedules and poor communication. Update release notes were discontinued several years ago for some unknown reason, making it difficult to know what is being updated any given time. Why was this discontinued? You know what is being updated, so just share that with users so I don't have to recheck everything. The questionnaire for WA state tax filing needs to be updated to screen WHETHER or not you NEED to file BEFORE you install WA state. The only way around this is to click "do it later", which implies it is REQUIRED. It is not, in most cases. But you have you use your free state to find out you don't need to file, which doesn't make sense. I need to use the free state for a non-resident tax filing in OR--not waste it telling me I don't need to file in WA. Seems like Turbo Tax is more interested in selling upgrades instead of fixing bugs. I see no results from provided feedback.

I did not see MAGI calculated for my return. I had to do it myself. As a consequence I found I needed to make an IRA contribution to avoid exceeding the IRMMA threshold for the next tier. That caused me to need to file an amended return. It would be most helpful if Turbo Tax included the MAGOi number and provided a table of MAGI thresholds foestimated IRMMA tier thresholds.

Generally, the software is user friendly, though sometimes a little more explanation to guide the user in answering a question, would be helpful. Intention was to E-file both federal and state AND to electronically deposit into a bank account. Fed was properly sent to my bank, but state sent me a CHECK. Turbo tax wouldn't let me check to see if I forgot to check the box for electronic deposit. Hmmmmm.

Really expensive. Topic descriptions are non-intuitive and not detailed enough. If something is unclear in form, it is nearly impossible to find where it is entered in the step-by-step. Errors with WA state tax - WA is no tax state, yet I was constantly prompted to do State tax.

TurboTax used to be very easy to use, but this time I experienced significant challenges with e-filing my tax return, due to the bug of Energy Efficient Commercial Buildings Deduction with a "0" entry by default. It blocked my e-filing for Federal filing and wasted almost my entire day to search online and finally got it resolved. Not sure how you guys can provide this kind of service to your loyal customers. Shame on you guys and I will consider finding an alternative for my future returns!

Some features are not visible unless I run the program as administrator. Depreciation is difficult for me which is part of the reason why I use Turbo Tax, I had to pull the data myself from 2024 taxes which TT has done for me in the past, I also had to figure my own calculations - TT did not do that for me either. Also had to force the American Opportunity credit - TT would not add it even though I qualified for it.

I have been using turbo tax for over 20 years now - for tax returns of increasing complexity. Overall it has been a good experience. However - with the sunset of the its deductible feature (which I did not realize was going away and resulted in the loss of a bunch of data I had entered) the program seems much less useful and integrated than before. Not sure that I will continue to use it next year - will probably look at other programs to see if anyone still have the deduction integration features.