I have used TurboTax for well over a decade. I was disappointed in this year's version. I have a full-time housekeeper and had to file paper copies of the W2 and W3. If I can file my return electronically, why can't I also file these forms electronically? I also had problems with reporting my required minimum distribution (RMD). I believe I only entered the information once, but TurboTax created a form indicating that my RMD was twice the actual amount and assessed me the requisite penalty. The penalty remained even when I tried deleting and re-entering my RMD information. I had to go into the form and manually delete the excess payment and penalty information. TurboTax also does not question whether there are duplicate entries when entries are made that are identical to information already imported. TurboTax is good, but there is a lot of room for improvement.

I love TurboTax Home & Business software. I have been using for 5 years now and it's so easy to use. Just answer yes or no and input income information from your business docs or W-2. I love the smart check feature which checks your returns for errors. My refund has never been denied or delayed.

I used to really enjoy and feel confident with turbotax, this year was a nightmare trying to file online and so I bought the desktop version which is harder to use and it doesn't transfer your info easily so you have to dig around to enter the numbers. Quality seems to have gone down.

I have been generally very happy with TurboTax for years. But one issue that a tripped me up in the past two years is when I import a 1099-R and it has a blank field for State Distribution (16). Turbotax puts a value in that doesn't work and then it doesn't find it's own problem in the review process and it comes up after going all the way through submission of the taxes which forces me to go all the way back to the form, fix it, and then click through all of the File questions to get back to Submit. Seems like a clear miss on the review procs.

I have worked with 2 turbo tax experts to try and import my 2024 turbo tax to my 2025, turbo tax software couldn't find it on my computer, the tax experts could't find it either. So I couldn't import. why didn't it save, I pressed the save button before I filed and it didn' save it - its lost. what do I do now? Im using iMac desktop computer - Please help

Process was great. I had a couple of different issues this year that were confusing to me. My only complaint was getting help from call center. First time, I had someone I could not understand. Second try, it routed me out of the call. Finally, last call was good and I got a very helpful person.

I have used TurboTax for over 20yrs now. This year's version is the worst I've ever encountered. Multiple coding issues. Nothing that affected accuracy. Just causing more work than needed. For instance, after entering in a 1099-R (retirement) form, although I had answered NO to a Canadian Pension, it still opened the form and insisted on required fields. I had to back out and delete the form to proceed. (I know it wasn't a mistype on my part, as it occurred twice, once when I did a joint return and again when checking to see if MFS would make our tax situation better.) I also live in a RITA local city, thus required to file a local tax form. Prior to this year, TurboTax did not automatically fill in the form, which is perfectly fine, as you can enter your tax information directly on the RITA site for e-filing. But since many documents do not populate local tax information, TurboTax had issues with those empty fields. Again, lots of unnecessary work on my part. Please, Intuit… get better coders (and better-quality control). Maybe ones not overly reliant on AI for their work.

Turbo Tax is not as easy to use as it used to be. It used to give you more information on any extra forms that needed to be filled out and now it doesn't do that. I had to go to IRS.gov and print out instructions and complete the worksheet myself to fill the line Turbo Tax said I was missing.

Turbo Tax is my go-to every year. The one thing I would like to see would be a way to set up a payment schedule that could be attached to the return. I don't need that personally, but have a friend who suggested that it would make it much easier. She is grateful for the payments set of for the next year.

You no longer allow one free state form/filing? Grrrrr. ALSO, the filing process is long and complicated. What's up with the need to report the AGI??? Please let us know how to write that, with a $, with a decimal point? With a comma or not? I found the AGI easily, but still...a step I'd never seen before. Seemed like a lot of steps in order to file. Double grrrrr. The first time I tried to file, I couldn't because the entire return needed to be updated...please advise me to update at the start of clicking onto the return, rather than interrupt the filing transmittal process.