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Customer reviews for TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11) for
TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11)
3.9 out of 5 stars
stars
3,183 ratings3,155 reviews
  1. 5 stars48% (1,520)
  2. 4 stars23% (730)
  3. 3 stars14% (435)
  4. 2 stars7% (228)
  5. 1 star8% (270)
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Showing 621-630 of 3,155 reviews
Mar 10, 2026
NotTwelveWhyNeedNickname
3 out of 5 stars review

Stop ruining the UI

Please stop dumbing down the UI. I've used TurboTax for around twenty years. It became better each year up until maybe ten years ago. Now it gets worse every year. I am interested in quick data entry, not flashy and useless visuals. Tabular entry can't be beat for multiple pieces of data. Why take up a whole screen with giant blocks containing one or two words of text in them? It is slow and clunky. ... take the interest and dividend section as a good example which is currently just terrible!

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 24, 2026
Angelo DeF
2 out of 5 stars review

Not intuitive and must enter common info repetitiv

I shouldn't have to enter repetitive information multiple times. Why do I have to enter bank account information four or five times? Why do I have to enter my name just as many times? My name doesn't change in the time it takes to do my taxes. Pass word needed should be more descriptive. I had to call to find out the password needed was the one I sign into my computer. How stupid.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Feb 20, 2026
KalikaM
5 out of 5 stars review

TurboTax was near perfect

Everything was great as usual. There were a few places where I searched the web to gain a better appreciation of the tax rules. I also think you could have communicated better regarding the delay due to tax changes affecting depreciation for rental properties.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 24, 2026
Switching Next Time
3 out of 5 stars review

TurboTax Is Inaccurate, Causing Unnecessary Ordeal

I efiled the 2025 federal and two state returns. All were accepted by the taxing agencies. Now I have to amend all three returns. TurboTax says I can't efile the state amended returns because they were submitted using TurboTax but not efiled. TurboTax is inaccurate, totally wrong. The return copies include the notices of acceptance. It is a big ordeal to have to mail three sets of dozens of redundant pages.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 8, 2026
Frustrated456
3 out of 5 stars review

What Happened this year?

I have been happily using TurboTax (TT) for decades. This year it was a mess. From the beginning, TT was not able to find and transfer data from my 2024 return. The directions provided from the web site were impossible for me to follow. I was forced. In trying to input my data as a new return, all my carry over numbers were lost. I ended up digging out my old computer, opening the 2024 version, saving a copy on a thumb drive, and loading it into the 2025 program. What a mess!

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Feb 17, 2026
Mike from New Jersey
5 out of 5 stars review

TurboTax Home & Business

I love the product overall and have used it for years. I used Home & Business for 2025. I do have two areas that i would love to see improved. 1. While in forms view, it would be great to be able to "drill down" on the figures by clicking on them and going to their source calculation. For example - It took me a while to find the source of an item on the Medical expenses worksheet. I had some consulting income (1099) and employee income (w-2) and $20k in Medical premiums (Medicare) and expenses. The item was on the Medical Expense Worksheet line 2.o. It took a while to figure out that it is the net result of schedule 7206. 2. Medicare Premiums/Medical Expenses while self-employed - get duplicated when added in the SSA-1099 section and Itemized in Schedule A and listed in Schedule C.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 24, 2026
POOR PRODUCT EXECUTION
3 out of 5 stars review

turbo tax takes a step backwards

This was the most difficult time i had completing a return. Stop asking to download information it should be a one time question. Just bring forward information from prior years and stop unnecessary jumping through unnecessary screens lots easier last year. stop trying to sell your product throughout the software once is enough

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Feb 13, 2026
lead2
4 out of 5 stars review

Difficult but manageable.

It works with me. There are some difficult questions that TurboTax asks but it has info box that you can read on what the question means in detail. I can also google the questions and usually can find the answers to it. It's not easy but it's manageable. We use it every year and we are grateful for this program that helps us through Tax return.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 19, 2026
Deb Leo
3 out of 5 stars review

Turbo tax 2025

I didn't care for the new layout as I was constantly having to scroll up/down or look for things. When inputting dividends and interest I discovered duplicate files. The process was less friendly than what I've been used to and we've used turbo tax for years. I also had a difficult time transferring last years data but found the import of some information easy and effective.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Feb 27, 2026
Rosie602
4 out of 5 stars review

Turbo TAX good to file your own taxes

It's a very good product to work with but there are some questions that are very confusing. Also, once you put an answer in some question and you put the wrong answer and you want to correct it, it does not let you. In the past, I used turbo tax for self employment and if ask a question, do you have a employer that did not give you a 1099 and you could answer yes or not and it walk you through. This year it did not have that question. I have to call turbo tax to walk me through. I don't know how long they are going to take to help me walk through the phone call or chat. This is the first time I going to call turbo tax to see how fast or slow they help me with that. Will see?

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.