Everything was great as usual. There were a few places where I searched the web to gain a better appreciation of the tax rules. I also think you could have communicated better regarding the delay due to tax changes affecting depreciation for rental properties.

I have been using TurboTax as far back as 2000, and each year I love it. This year I had some unique twist and decided to use the "live tax advice" feature ($50). While the associate did appear knowledgeable, I did not feel that the service was worth it. Other than that, TT is a great tool year after year..

Usar TurboTax en la computadora ha sido una experiencia mucho más completa y confiable que la versión en línea. El software ofrece acceso a todos los formularios, permite revisar cada detalle con más control y evita muchas de las limitaciones que aparecen en la página web. Lo mejor es que el programa calcula todo con mayor precisión, especialmente cuando se trata de depreciación, gastos de negocio y formularios avanzados. La interfaz es clara, las instrucciones son fáciles de seguir y el sistema permite regresar, corregir y revisar sin perder información. Para quienes necesitan exactitud y quieren asegurarse de que sus impuestos estén bien hechos, la versión de escritorio es definitivamente la más sólida y profesional.

Based on a prompt fro Turbotax I decided to try filing online. Only after I had spent an hour working on my return did Tubotax tell me that can't upload your Quickbooks file using the online version. i had to start all over with a desktop return. You people suck.

Easy to file for the entire family. Confidence that it will be up to date and find every option that will get a good return. Always a few changes from year to year, but easy to search for the information needed to get where I need be and use the correct forms.

We love Turbo Tax. I just wish you'd give free Turbo Tax Premier to the Disabled Veterans, rather than just active duty. We'd still be active if not for being wounded and later medically retired. It used to be so easy year to year to do our taxes with you. We were sad to see that we no longer qualified for your free version because of active duty status

I have been happily using TurboTax (TT) for decades. This year it was a mess. From the beginning, TT was not able to find and transfer data from my 2024 return. The directions provided from the web site were impossible for me to follow. I was forced. In trying to input my data as a new return, all my carry over numbers were lost. I ended up digging out my old computer, opening the 2024 version, saving a copy on a thumb drive, and loading it into the 2025 program. What a mess!

Lots of bizarre problems, including numbers without source data and forms that were unnecessary. Fortunately, your support team was able to resolve most of them, but HOURS of my time were wasted. For example, I had to go thru tax files back to 2008 to find the answer to a question about taxable income from a retirement plan just so Turbotax could repeat the calculations and get the same answer that was already printed on the 1099-R. This didn't happen in previous years. WHY DID YOU CHANGE IT THIS YEAR???

I like the info brought forward from previous years returns, the guide if you need it, and the check for errors or omissions feature. I am familiar with tax returns, but I would think 98% of American household culd effectively use TurboTax to file their returns. I have been a faithful user for 20 plus years.

the new Gui interface is problematic - having to go through 3 or 4 screens to enter a number. the import brokerage documents feature is not user friendly - very problematic and created double entries and did not populate, when populated it did not show any numbers until I exited the program and reloaded I liked the way it use to be