The help system is horrible. I asked several simple questions and the answers were not helpful. Finding forms was a nightmare. I had to manually look as the search never found the form even when I put in the form name. The self-employed healtcare info was terrible. It had me enter my healtcare deductions in two places which resulted in incorrect deductions. I had to manually change the entries to correct it.

Asks a lot of stupid questions about last year's taxes even after I provided last year's data file for import. What exactly am I paying for when I have to do a bunch of legwork manually getting answers out of last year's forms? After 20 years of TurboTax, I've had enough.

I have found TurboTax to be very helpful for doing my personal, small business, and real estate taxes with the Personal and Business product. However, the federal is much more precise than the state. I would give it 5 stars if it imported (or filled out my schedule C) from QuickBooks Online. I also found it frustrating this year that it did not save my file when I came back to finish up and the program asked to update first. That completely lost all the data I had entered.

Some features are not visible unless I run the program as administrator. Depreciation is difficult for me which is part of the reason why I use Turbo Tax, I had to pull the data myself from 2024 taxes which TT has done for me in the past, I also had to figure my own calculations - TT did not do that for me either. Also had to force the American Opportunity credit - TT would not add it even though I qualified for it.

delays in all the required reporting forms not available when needed, having to stop and re-start several times to wait on the applicable forms to be readied, updated and uploaded. Caused a three day job to be extended into almost 3 weeks! Never happened before this year's version

I wish I was advised to update my Desktop version before I attempted to efile--as they were rejected due to lack of update. Also, continue to be disappointed in TurboTax ability to file joint federal return but separate spousal state returns (eg NJ and NY). The work around to create fake federal returns is too cumbersome, so I just use each state efile separately. You could build the logic to separate income and expense items by spouse and this would be a no brainer to then produce separate state returns.

I've used TurboTax for most of the years I have used tax products. To say that it is the least troublesome product is not a compliment. I've tried using other tax software because I don't like TurboTax and the other products were worse. EVERY YEAR it leaves selections blank and asks me to re-enter the same information. It also doesn't transfer my bank account information for prior year Direct Deposits to the current year. Every year the Review process tells me that there are fields which must have an entry, even a 0, but the Step By Step never asked me to enter the info. This year the software wane me to choose paper or Direct Deposit refund and wouldn't let me choose to apply my refund to the next year WHICH I BELIEVE HAS ALSO HAPPENED IN T PAST and I have to leave Step By Step in order to manually enter that options, the return to Step By Step to complete the return and E-FIle. ALL SIMPLE STUFF which is a pain to manage. Even this review, my user ID is purefct and this year I had to set the "Nickname" to purefct2 because even though I logged into my Intuit account earlier, as well as via the Turbotax software, it says that "someone else" is already using purefct. YES, I AM... and you should understand that, Intuit

According to TurboTax, KY Schedule KW-2 (KY Income Tax Withheld) requires the Payer's State ID number to be 9 digits long. This number in my return was imported from a Form 1099-R and is 6 digits long. TurboTax flags this as an error, and says that if the number is less than 9 digits I should edit the number and insert zeroes at the beginning to make the number 9 digits long. I have tried for hours to do this but the number cannot be edited. The field is frozen. And TurboTax will not let me e-file my returns because of this error.

I've been using Turbotax for decades and I would normally give this five stars every time. I use the desktop downloaded version only and this is the review for that version only. I prefer the desktop version because of the ability to switch between step by step and forms and that I can see the running total of my either tax payment or ref for both federal and that I File with. This year was particularly frustrating rental property real estate amortization and appreciation system was not completed in a timely manner. Yes I realize the IRS was and putting out their forms And so that into it had to hustle to try to get this system out and I'm glad got it out finally at least the portion that I needed I know that other people problems that section still So I mean if What I did not appreciate is that Turbotax announced the date that it would come and that date passed and they announced the later date and that date passed and announced the later. Many people were asking in the forums on Intuit site when this would be done and the answer was always well it's coming out it should be out by this date and if you sign up for the email updates you'll get an email this update is ready. But myself included and many other people reported getting an email saying the update was ready Kind of gay like oh you're about to keep when it really wasn't you know and then coming and opening Turbotax finding it still wasn't there That was really frustrating they could have been more clear open and honest about when it was coming out and make sure that their notification system was working people given false hope when they got an email saying hey your updates ready and then finding out that it really was not. Unless the online version of Turbotax becomes almost exactly like the downloaded desktop version I will probably never use the online version so into it has plans to stop producing the online version then I'm gonna have to search for another product.

Only one hang-up with Schedule C. Program put a 0. on line 27a and software didn't recognize it. Had to use Grok to tell me how to get rid of it. It wasn't a straightforward fix as the 0 would not easily delete. Paid $25 on my credit card for State filing but would not allow me to enter any other month but 01 on the expiration. After discovering that, i was able to change the 1 to a 12.