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Customer reviews for TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11) for
TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11)
3.9 out of 5 stars
stars
3,179 ratings3,151 reviews
  1. 5 stars48% (1,519)
  2. 4 stars23% (729)
  3. 3 stars14% (434)
  4. 2 stars7% (227)
  5. 1 star8% (270)
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Showing 451-460 of 3,151 reviews
Mar 22, 2026
Number 5 is Mine
4 out of 5 stars review

Long time user

I have been a Turbo Tax user for several year, probably 10 or more, and this year was the easiest year. However, they really need to explain things a bit more and ask more questions to avoid having to go back and fix "errors." Items such as details on a K1 or needing an IRS pin number, things that are not "normal" for most people. I do love that I can still do my own taxes, and those of my adult kids all on one program.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Mar 6, 2026
EKW01
2 out of 5 stars review

Alpha/Sandbox Version sold as TurboTax 2025 Premie

Unfortunately, the 2025 version of TurboTax is extremely buggy. I have used Intuit for over 20 years and have never experienced so many issues and challenges with the software. I purchased the MAC desktop version because of special filing of community income, and it was a total disaster. I had to figure out how to work around the program to get the forms filled accurately. In addition, the download features were very delayed and buggy as well. I finally had to manually fill my forms from my financial institutions to ensure accuracy.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 3, 2026
GlennXYZ
4 out of 5 stars review

A good tool, but it takes some time to use.

Overall process and use worked well, as usual. I found the import process results to be confusing as presented on the screen. I ultimately figured it out, but not before TurboTax counted some entries twice due to my misinterpretation of the dat and the instructions.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 21, 2026
wild bill 1970
3 out of 5 stars review

getting old and still buggy

turboitax crashes and failsto startup reliabily in windows 11 environment. speciifcally it creates files during opening that begin with an invalid character per onedrive and other syncing systems. The interface on startup is the same as years ago and is just boring fails to provide the why it takes so long. checking is slow even with a 1g internet line. Had to reload again this year and the analysis and advise tab is unhelpful. I need to evaluate next years taxes and it does not allow to do planning. ie ss increases by 2.8%, interest will increase 5% what is the correct fed and state taxes owed. PS: i go back to the second year of turbo tax using it on a network before a network version existed. Made a good side hassle moving accountants to the platform.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 6, 2026
IV01
2 out of 5 stars review

Totally Awful

Unfortunately, the 2025 version of TurboTax is extremely buggy. I have used Intuit for over 20 years and have never experienced so many issues and challenges with the software. I purchased the MAC desktop version because of special filing of community income, and it was a total disaster. I had to figure out how to work around the program to get the forms filled accurately. In addition, the download features were very delayed and buggy as well.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 16, 2026
Mishba
5 out of 5 stars review

Turbo Tax is great

Turbo tax asks you questions for each section and each tax form. It is easy to follow. There are some sections that can be confusing, but if you click on the "i" for information a dialog box will open with an explanation. Saving your information from the prior year is a plus and the option to import documents.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Feb 28, 2026
Hawaii resident
3 out of 5 stars review

Some short comings this year in the business ver

The IRA rollover section was confusing. It was difficult to determine what to answer for the source and for the destination as far as category. It was a rollover, yet in some of the summary tables it would show that as income, though not taxable. This is very misleading in that it was a rollover, not income. The import function is limited and in boxes 12 and 14 for W2's my codes are always different then yours and I am not sure that the program actually captures COLA, and codes it does not recognize. Overall the questions need improvements because I had to experiment with the answers and then look at how it reflected it on the actual tax form and calculations. You need more help links throughout because of the poorly phrased questions--maybe give an alternative phrasing in a help button to make sure interpretation is absolutely correct.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 2, 2026
frustration123
2 out of 5 stars review

Are the programmers overwhelmed?

the worst release of TurboTax ever! I have been using it for many years, but this year I had nothing but trouble. It seems that the release for windows 11 and all the new tax changes totally overwhelmed the programmers. Lots of little glitches, and a pain in the neck to use. Offering advice and charging $60 to do so is not the way to retain my business. Please get it together!

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 8, 2026
Goldilox1955
4 out of 5 stars review

I love TurboTax

I have used TurboTax for over 10 years. I have never had a problem and for the most part, I love it. However, in the last couple of years I find the software is becoming less user friendly and more difficult to navigate. There is also less explanation available on some topics, and even after I read an explanation, I am still in the dark.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 15, 2026
Brian2025Lentz
4 out of 5 stars review

can't quite give all 5 stars...

refund of $-2,564 ??? Why not just show "2025 amount owed" ??? sometimes the screens don't make immediate sense, but overall I'd much rather use TurboTax than paper forms or my own spreadsheet forms... thanks for making it simple/affordable as possible :-)

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.