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Customer reviews for TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11) for
TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11)
3.9 out of 5 stars
stars
3,222 ratings3,194 reviews
  1. 5 stars48% (1,534)
  2. 4 stars23% (743)
  3. 3 stars14% (439)
  4. 2 stars7% (229)
  5. 1 star9% (277)
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Showing 451-460 of 3,194 reviews
Apr 5, 2026
Reviewer name: KenN1658
4 out of 5 stars
4 out of 5 stars review

Turbo Tax Could be better

I found it difficult to download information from a common Broker. I had to hand type my information into Turbo Tax, as each time I downloaded one for me, it would delete what was downloaded for my wife and vice-versa. Had to review it closely because it left items out.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 11, 2026
Reviewer name: Ed77388
4 out of 5 stars
4 out of 5 stars review

Its okay

My experience with TurboTax is some frustration in checking the return. It would be very helpful for TurboTax to generate a listing of all of the manually entered and imported information used in the return. The only way to check these numbers is to go through a bunch of questions already answered.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Apr 14, 2026
Reviewer name: BOZ Zap
4 out of 5 stars
4 out of 5 stars review

A Good Product but Could Use Better Search

Given that the tax code is overly complicated I appreciate being able to use TurboTax with confidence. I feel that more is needed to be able to work within the software. I find it difficult to search for a topic. for example, I needed to find where to enter K-1 information. I used the step-by-step and the forms section and found it took a long time - the search routine is poor. Further, I wanted to be able to generate a report that can show me a current summary of income, taxes, deductions, penalties, etc. during the entry process. Maybe include and ad hoc report generator just to know what is missing or completed.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Apr 11, 2026
Reviewer name: Melmetairie
4 out of 5 stars
4 out of 5 stars review

Turbotax good but stop making us buy new computers

TurboTax is great however I do not appreciate that every few years we are forced to buy a new computer because in the latest version you have written code so that it will not work on our older computers. The refund I am getting will just cover the cost of the new computer I had to purchase to use the 2025 TurboTax. And no my returns are too complex to use your online TurboTax product. I have to use the Home and Business version.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 15, 2026
Reviewer name: non printable
2 out of 5 stars
2 out of 5 stars review

Turbot Tax-pain in the butt

I have used turbo tax for years. It is becoming more and more a pain in the butt to just get the return to print. I still have not got it to print but have saved it as pdf. Also, why am I paying for a state filing fee when you package says that one state return is free????

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 14, 2026
Reviewer name: MJM451
4 out of 5 stars
4 out of 5 stars review

Summary Screen questions

First time in 20 years I had an issue with the accuracy of the information displayed using the installed software. The software begins by assuming you will use the standard deduction as you enter each deduction. When I got to the summary screen it stated that based on my input the standard deduction would get me the best return. Hitting the continue button produced a new summary screen that stated my return would be from using my itemized deductions. This created a lot of confusion and took several cycles going back and forth before the summary screens agreed and the tally in the upper left of every screen agreed with the summary screens. Also when entering energy credit, this total is not shown as a tax credit item on the summary screen but is included in the sum total number. It is confusing to see a total that does not equate to the sum of the items listed in the summary.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 11, 2026
Reviewer name: JTFTree
3 out of 5 stars
3 out of 5 stars review

Glitchy this year

Very displeased with system crashes this year. Click "learn more" or click a link (print or review, business special situations) and the system crashes!!! Update ios on computer, works for a bit then another crash same issue...very glitchy and gives me low confidence! What happened to It's deductible? I liked using it for charitable donations. The initial download of the software to my laptop is not "old people" user friendly...challenging to figure out where/how to enter code...better instructions would help. The login process to pull investment information feels sketchy. I would like to review the forms before being directed to pay for state filing, not afterwards. I get that you want everyone to go to the online system, but some of us still live in rural areas with less reliable internet 24/7...personal pc access is important to continue working on taxes. Come on folks... make this work better for those of us that bought a disc and loaded it to have on our devices for so many years.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 19, 2026
Reviewer name: Stirker
5 out of 5 stars
5 out of 5 stars review

Great product as always.

Process was as normal as any tax filing can be. Had an issue with an update reported after return was completed and ready to file. had to reach out for help locating the latest update. Specialist did a great job helping me get back on track and competing my return.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 24, 2026
Reviewer name: Switching Next Time
3 out of 5 stars
3 out of 5 stars review

TurboTax Is Inaccurate, Causing Unnecessary Ordeal

I efiled the 2025 federal and two state returns. All were accepted by the taxing agencies. Now I have to amend all three returns. TurboTax says I can't efile the state amended returns because they were submitted using TurboTax but not efiled. TurboTax is inaccurate, totally wrong. The return copies include the notices of acceptance. It is a big ordeal to have to mail three sets of dozens of redundant pages.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 10, 2026
Reviewer name: PR5812
4 out of 5 stars
4 out of 5 stars review

TurboTax Helps

Overall very good. A few points of feedback: - It never asked me whether I retired in 2025, which I did, and on what date - It prorated/reduced the Foreign Earned Income Exclusion without explaining why, as I earned all my W-2 income overseas. I researched and concluded that the reduction was because I returned to the U.S. in 2025 and the max FEIE is for a full year - It does not allow to print Fed and State returns separately or by forms or without worksheets, like in previous years. This is disappointing

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Customer Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.