This year's system had a lot of changes to the way sections and questions were handled. Sometimes trying to make it easier just leaves out common sense. Some things seemed to make no sense at all until I was several sections farther along. All in all, your attempts at making it easier failed.

Turbo Tax has gone down hill since I stare using it. There were a few items in investments that were so unclear as to how to file it. There were things on my 1099B that were not options on the Turbo Tax forms. I also don't understand why I couldn't upload supporting documents to my return instead of having to mail them.

I've been using TurboTax for years and I like the continuity and familiarity. My 4 starts come from two reasons. I'm not able to adjust the size of the font. I'd like to be able to select font size (S, M, L) with the program. This will improve accessibility. Second I did not like the form download experience. I prefered the seamless process that was offered in the past.

Unfortunately, the 2025 version of TurboTax is extremely buggy. I have used Intuit for over 20 years and have never experienced so many issues and challenges with the software. I purchased the MAC desktop version because of special filing of community income, and it was a total disaster. I had to figure out how to work around the program to get the forms filled accurately. In addition, the download features were very delayed and buggy as well. I finally had to manually fill my forms from my financial institutions to ensure accuracy.

Overall process and use worked well, as usual. I found the import process results to be confusing as presented on the screen. I ultimately figured it out, but not before TurboTax counted some entries twice due to my misinterpretation of the dat and the instructions.

Don't like the interface changes. It costs a person time when the screens fundamentally change from year to year. Disappointed in the disfunction in the brokerage download. That used to work well and saved time in past years. Had to manually re-enter all of it.

Mostly helpful, did not like having to enter and repeat banking information for refunds, this could have been imported from last year's return and a simple confirmation of the same, unless a change was desired, is preferred. Another way to reward repeat customers.

The INTEREST/DIVIDEND/INVESTMENT SECTION IS RIDICULOUS TIDEOUS AND SO CONFUSING. PLEASE REVERT BACK AS IT WAS BEFORE 2023. Also, in 2025 i could NOT import my data from my investment accounts!!!! I tried everything! For some reason, TT kept feezing this year as well and ALSO shut down and gave me an error that data could not be saved. SO many inconsistancy's this year. I am very disappointed.

the app definitely helps. However, I don't appreciate the fact you don't even bother to support software versions even a few years old. There is absolutely no reason whatsoever my few year old computer/os shouldn't be able to do basic things like a simple tax/forms app. If you're gonna do that, especially to lower income people like me, then you better be buying me that new tech since you insist everybody must use the newest stuff. Not everyone can easily afford that like your devs/execs that made this dumb decision.

Accuracy: Instructions for some requested information is incomplete and/or incorrect (in particular, investment expenses are requested and are used in generating CA state return; however, there are important qualifications not included in the directions describing what should be entered). Compatibility: worked fine with Apple Silicon Mac Features: access to forms is very helpful in tracking down and understanding deductions Interface: interface is generally good; however, there needs to be better documentation on how to use it.