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Customer reviews for TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11) for
TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11)
3.9 out of 5 stars
stars
3,222 ratings3,194 reviews
  1. 5 stars48% (1,534)
  2. 4 stars23% (743)
  3. 3 stars14% (439)
  4. 2 stars7% (229)
  5. 1 star9% (277)
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Showing 431-440 of 3,194 reviews
Apr 15, 2026
Reviewer name: WWhyy
3 out of 5 stars
3 out of 5 stars review

UI/UX needs lots of work. Overall, a good product

Most of it is good and straight. However for self-employment it is not that straight. Also when importing directly from financial institutions, and filing jointly, it is hard to tell whose forms are which. The past year cross reference is great, but one cannot just get to the details of how it got there without opening the past year software and clicking through a lot. Many deductions are buried deep and cannot easily find it. Also, it would be great to have a feature to say what percentage is one being taxed at for a quick personal satisfaction.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Feb 22, 2026
Reviewer name: pellegrin
3 out of 5 stars
3 out of 5 stars review

Several problems with TurboTax

I've used TurboTax for years, but this year I had several problems. 1) The software would not transfer last year's return. 2) The software crashed during the deductions section and there was no auto-save, so I lost all my work. 3) The 1099 income was included in the total but was not shown in one of the intermediate summary pages.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Apr 1, 2026
Reviewer name: Orange69
2 out of 5 stars
2 out of 5 stars review

Turbotax is NOT awesome

When I purchased the 2025 Turbotax Home & business I tried to pull in my 2024 filing from may computer and it wouldn't work. Then I couldn't get it to pull in my W2 or pull in my Fidelity investment information. I ended up having do put all my investments in by hand. Then when I completed my taxes, it told me I had a $110 State of Michigan under payment from 2024. I used your software. How is this possible?

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Apr 8, 2026
Reviewer name: DUSTY100
3 out of 5 stars
3 out of 5 stars review

UNFORUNATELY, IT STILL HAS BUGS THIS YEAR.

I HAVE USED TURBOTAX FOR 20 YEARS AND EACH YEAR IT SEEMS TO HAVE DIFFERENT BUGS WHICH ARE ANNOYING TO WORK AROUND. I ALWAYS MANAE TO GET TAXES DONE BUT SOMETIMES IT IS NOT THE EASIEST SOFTWARE TO USE. STILL I KEEP COMING BACK BECAUSE I LIKE ALL MY RECORDS ON THE SAME SYSTEM AND I LIKE THE INTUIT AUDIT DEFENSE FEATURE.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Apr 16, 2026
Reviewer name: CallmeCal11000000
2 out of 5 stars
2 out of 5 stars review

TurboTax is Overpriced and Confusing!

I just hate how expensive you are - and all the hidden fees at the end of the application. I also hate how you say you can easily merge over documents but then you actually cant. I also hated how you asked me to fix a specific section of a document but then when I went to go find that document, the way that you have it set up, it doesn't show me exactly what the specific section is that you wanted me to fix. Oh and also I tried to write a review and it wouldn't let me, claiming my usernames were all used.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Apr 5, 2026
Reviewer name: THISISBS99999
3 out of 5 stars
3 out of 5 stars review

WORST EXPERIENCE IN 15 YEARS OF USING TURBOTAX

i HAD GREAT DIFFICULTY LOADING THE DESKTOP VERSION ON A NEW LAPTOP. I ALSO RECEIVED NUMEROUS OFFERS FOR THE INTUIT TURBOTAX SOFTWARE FROM APPARENTLY UNAUTHORIZED RE-SELLERS OF YOUR SOFTWARE. AND IT MADE IT DIFFICULT TO GET ANY INTUIT PRODUCT EXCEPT THE ONLINE VERSIONS. THEN I TRIED TO LOAD MY 2024 RETURN FROM MY OLD LAPTOP WITH NO SUCCESS. VERY FRUSTRATING!!! FINALLY IT WOULDNT LET ME E-FILE A SECOND STATE RETURN. THE ERROR MESSAGE WAS CLEARLY INCORRECT. I WILL FOLLOW UP WITH TURBOTAX AND IF NECESSARY WITH THE STATE OF INDIANA TO TRY TO E-FILE THAT RETURN.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Feb 20, 2026
Reviewer name: kj74000000
1 out of 5 stars
1 out of 5 stars review

turbo tax is crap

I have used turbo tax for years. Never again Had to do taxes 5 times it went back to beginning wouldn't let me fill out forms I needed Said I automatically wouldn't be charged self employment tax on CRP because I am on social security. cost me $675 00. wouldn't let me file

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Feb 18, 2026
Reviewer name: Hometeacher628
4 out of 5 stars
4 out of 5 stars review

Still wishing for the cd's

I still wish the cd's were still available for purchase. Even if there was an upcharge option, I would still be interested in purchasing. I am worried that after 3 years, I won't be able to access my taxes, and I will still have to print out everything and keep it for forever.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 15, 2026
Reviewer name: pjn2026
1 out of 5 stars
1 out of 5 stars review

TURBOTAX IS GETTING WORSE

Many items are not as intuitive as in past versions. Help topics are not intuitive at all. I cannot find within the desktop version where to file an extension. VERY FRUSTRATING COMPARED TO PRIOR YEARS. I dislike having to sign in within from the desktop version in order to search help topic.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 20, 2026
Reviewer name: ame322
4 out of 5 stars
4 out of 5 stars review

Love it - but it's not perfect

I really like turbo-tax and have been using it since the early 2000's. I sometimes have to question what it is asking and if it is placing items in the correct location. If you aren't experienced with completing personal taxes, this could be a problem.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.