The TurboTax Home & Business - Desktop version worked very well for me and was stable (did not crash or get hung up.) The user interface was familiar from my use of TurboTax in prior years, and provides both an easy step-by-step question and answer interface, and a separate Forms view that permits direct inspection and data entry/corrections capability. In a few cases the questions asked was kind of vaguely stated, but there were often explanatory pop-ups that could provide more explanation. I also ordered the Live Tax Advice where I could request a phone call to talk to a live human tax advisor, and that was a very helpful feature I used about five times.

Not as good as previous years. To many niggling problems. I am still not sure that the Federal Return was accepted by the IRS. When comparing 2024 data to 2025, the year of the Return was not prominently displayed on the Return I was lookiing at. This led to confusion and possible errors.

User friendly than the last yr version. Easy to navigate to a specific topic and then return to the last place where you left to continue Turbo Tax. Well organized and cohesive for easy reference and review. And the reports are great for future reference and continuous improvements.

Normally review TurboTax Home & Business with 4 or 5 stars. 2 stars for 2025 because of the bugs affecting (or lack of features to support) ICHRAs and the healthcare marketplace. I had to mail hard copy returns after making manual corrections to form 1095-A and 8962. TurboTax kept forcing a premium tax credit refund even though I am not eligible for the refund because I was covered by an ICHRA. Very disappointing and sucked up a ton of time!

For the first time ever, my return was rejected because of a "The Spouse did not enter a valid Identity Protection Personal Identification Number (IP PIN)." I went back and checked and it was there. What's the deal????? Just because I didn't pay the extra $60. for tax advice????

I had to spend that $60.00 fee to talk to an agent. Two hours of waiting for help, I was finally contacted by Nathan. The problem was that I was at the finish line and the Federal could not be accepted. Nathan worked with me for over an hour. He successfully solved the problem by upgrading my software. It was very complicated but he knew just what to do all the while calming me that it just takes time. He saved me. Honestly, he saved me. Thank you again Nathan for everything, Lou Anne

Given that the tax code is overly complicated I appreciate being able to use TurboTax with confidence. I feel that more is needed to be able to work within the software. I find it difficult to search for a topic. for example, I needed to find where to enter K-1 information. I used the step-by-step and the forms section and found it took a long time - the search routine is poor. Further, I wanted to be able to generate a report that can show me a current summary of income, taxes, deductions, penalties, etc. during the entry process. Maybe include and ad hoc report generator just to know what is missing or completed.

i HAD GREAT DIFFICULTY LOADING THE DESKTOP VERSION ON A NEW LAPTOP. I ALSO RECEIVED NUMEROUS OFFERS FOR THE INTUIT TURBOTAX SOFTWARE FROM APPARENTLY UNAUTHORIZED RE-SELLERS OF YOUR SOFTWARE. AND IT MADE IT DIFFICULT TO GET ANY INTUIT PRODUCT EXCEPT THE ONLINE VERSIONS. THEN I TRIED TO LOAD MY 2024 RETURN FROM MY OLD LAPTOP WITH NO SUCCESS. VERY FRUSTRATING!!! FINALLY IT WOULDNT LET ME E-FILE A SECOND STATE RETURN. THE ERROR MESSAGE WAS CLEARLY INCORRECT. I WILL FOLLOW UP WITH TURBOTAX AND IF NECESSARY WITH THE STATE OF INDIANA TO TRY TO E-FILE THAT RETURN.

Accuracy guarantee - they were wrong on calculations due to bug in their software, and I had to amend because of them this year. Paid over $100 for software, had to spend hours getting the software to work again, and only got a $30 check for my troubles

When I purchased the 2025 Turbotax Home & business I tried to pull in my 2024 filing from may computer and it wouldn't work. Then I couldn't get it to pull in my W2 or pull in my Fidelity investment information. I ended up having do put all my investments in by hand. Then when I completed my taxes, it told me I had a $110 State of Michigan under payment from 2024. I used your software. How is this possible?