Horrible product that does not work well. You cannot import 1099-DA into their desktop software. Online Turbotax does not allow you to upload csvs or any other text format for importing those transactions. Their PDF processing of the transactions are horrible and misidentifies amounts.

Accuracy guarantee - they were wrong on calculations due to bug in their software, and I had to amend because of them this year. Paid over $100 for software, had to spend hours getting the software to work again, and only got a $30 check for my troubles

I think the product is not as useful as it has been in the past, early years. I strongly dislike the help function as it never leads me to anything useful. I hate that you try to lock in the sale of live help on many of the final pages. I hate that you charge to efile a state return. And you don't make it easy to print and file instead of efile for a charge by burying that option. The only reason I still use it is the ease of uploading prior year records into a new year tax return.

For the first time ever, my return was rejected because of a "The Spouse did not enter a valid Identity Protection Personal Identification Number (IP PIN)." I went back and checked and it was there. What's the deal????? Just because I didn't pay the extra $60. for tax advice????

the 1099 imports failed many times and it took days before I could tune the security from internet, browser and local permission. it would post security risk if I forget which control to revert back after finishing imports too. Why you can not simply implementing import 1099 from the files downloaded directly from the bank to local?

i HAD GREAT DIFFICULTY LOADING THE DESKTOP VERSION ON A NEW LAPTOP. I ALSO RECEIVED NUMEROUS OFFERS FOR THE INTUIT TURBOTAX SOFTWARE FROM APPARENTLY UNAUTHORIZED RE-SELLERS OF YOUR SOFTWARE. AND IT MADE IT DIFFICULT TO GET ANY INTUIT PRODUCT EXCEPT THE ONLINE VERSIONS. THEN I TRIED TO LOAD MY 2024 RETURN FROM MY OLD LAPTOP WITH NO SUCCESS. VERY FRUSTRATING!!! FINALLY IT WOULDNT LET ME E-FILE A SECOND STATE RETURN. THE ERROR MESSAGE WAS CLEARLY INCORRECT. I WILL FOLLOW UP WITH TURBOTAX AND IF NECESSARY WITH THE STATE OF INDIANA TO TRY TO E-FILE THAT RETURN.

Given that the tax code is overly complicated I appreciate being able to use TurboTax with confidence. I feel that more is needed to be able to work within the software. I find it difficult to search for a topic. for example, I needed to find where to enter K-1 information. I used the step-by-step and the forms section and found it took a long time - the search routine is poor. Further, I wanted to be able to generate a report that can show me a current summary of income, taxes, deductions, penalties, etc. during the entry process. Maybe include and ad hoc report generator just to know what is missing or completed.

Multiple issues with installation centering around operating on a network that blocks DoH based DNS, installation crashes out with a cryptic error and several online recipies do not identify the issue, went on a hunch and it was in fact DoH blocking at the router. Also, De-minimus expense election is only available on the Home & Business edition, even though the IRS allows this election for those who operate as landlords and can otherwise file using the Premier version of Turbotax. Overall the interface is clumsy, scrolling with a scroll wheel is backwards.

This is about my 30th year with TurboTax and your software is accurate and user friendly. Your print selection is functional but could use more features like an easy way to print draft pages as you're working on them. It makes reporting to the IRS and Georgia Dept of Revenue very easy due to the great interfaces.

transferring from previous returns and downloading from brokerage did make things a lot easier. however, it was difficult to find an answer to a question about changing something in the return. I had to go outside of the application, and outside of turbotax help to get the answer. Your AI bot has limited understanding of questions